Client Testimonials

First and foremost, I want to highly praise your tech, Gabriel. It is absolutely heartwarming to see a young person today with so much professionalism and strong work ethic. I was very impressed. If I was an employer and was looking to hire someone to make my company look great, he would be my guy. You should give him a raise!

Clean process without chemicals.
Good customer service.

Zach was fast, and got out stains that I thought were permanent. He was very courteous and professional while he was working. I bought a rug rake from him that I would receive at a later time/day. He surprised me a couple of hours later by delivering it to me. He is truly and asset to your company! thank you!

Customer service was excellent!! He explained products to me at every point. Carpets look cleaner than they ever have!!

The fact that chemicals aren't used

You never know who or what you're going to get when you use a service like yours the first time. I can't tell you how very satisfied we were when AJ and Cole showed up and did their "magic". Our carpets were embarrassingly disgusting. We knew there were a few spots that would not come out. But,the rest looks SO good. The guys got right to it, moved furniture that we couldn't and were just as polite and pleasant as could be. Hope we can get them next time. And, there will be a next time!! Thank you, Zerorez. We have already recommended you!! First name removed

So far so good, dog urine and vomit stains are not coming back up on carpet. Good job, vey through. Although sofa is beginning to smell of vomit once again...do you guarantee or redo steam cleaning of sofa?

The fact that there are few chemicals left behind after cleaning.

The carpets look great! John was on time and very thorough.

The technition really new what he was doing

Very friendly and knowledgeable tech. Carpets look and feel amazing!

I was able to have both my carpet cleaned and my tile, and both were protected afterward. This past year has been particular difficult due to hospitalizations and extended illness. It was important to me get as much done as possible since I knew I was probably going to have my house appraised. Although I could not expect miracles after months of neglect I knew Zerorez could help make the biggest impact overall.....and boy it did! The technician was able to devote some extra help to clear the areas, pre-treat, carefully clean and apply the potectant. With over a year of poor maintenance and still limited movement the technition helped me showcase the house and furniture, and the life left on the carpet to show my home to the appriaser.

Thank you again. I have used only Zerorez in my home and now realize what good decision that I made!

he was able to help me showcase that the carpet and tile to

Sorry, I do not remember the name of the technician who cleaned our carpet. He was very polite and courteous. We had some common interests we talked about.He explained about biohazard cleaning of certain stains and the added cost.
After he had collected his equipment, we asked him to clean some recliners. He did not bat an eye at the extra work.
We have always used Stanley Steemer in the past. However, I definitely feel our carpets are cleaner and can visibly see the difference.
We will be a return customer.

I have used zerorez several times and have recommended then to friends. My carpet just seems to look cleaner longer when zerorez cleans it

Prompt, friendly, make good on your promises, reasonable rates, good communication with customers

Pre-call and prompt arrival. Isaiah friendly and professional. He was orienting the super tall guy, who was also quite nice. Job well done. I was waiting a few days to respond to survey to make sure no residue dirt surfaced. It did not! and my hallway and stairs were pretty dirty. Will use Zerorez again.

Friendly and informative service. Quick response and communication with us with respect to when they will arrive.

I've worked with Zerorez a few times now, and I'm consistently pleased with the end result and overall value. I like that my house doesn't smell like chemicals after the cleaning and I feel comfortable letting my kids and pets walk on the carpet with the knowledge that the products used are not dangerous.

On this visit in particular, John Dulanto did an excellent job walking me through his plan for cleaning, outlining particular problem areas and making recommendations. I didn't feel that he was trying to pressure me into a more expensive service offering, and the end result exceeded our expectations.

clean, fast, accomodating

They were very professional, worked with my schedule, alerted me as soon as they could to an unexpected brief delay in arrival, did a good job and offered advice about the care of my carpet.

Your team was professional and courteous.

The service was great, the results were a deep cleaning of my carpet

The employee was very good and likeable. Work was done good.

Thorough

No icky residue on carpet!!!

Very efficiently done and the carpet looks great. Nice job and I would use Zerorez again!

Carpet looks great; all spots removed; dried quickly; efficient and friendly technician

The disclosures my tech offered me

Great service, fast drying

no residue and dries quickly. I've never had an operator ask for the hose hookup. what's with this?