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Client Testimonials
Great employee. Knowledgeable. Friendly. Efficient
Lou did a FANTASTIC JOB of evaluating the situation and communicating my options. He did a great job cleaning 2 very dirty rugs. I am so pleased with him and would recommend him to any of my friends. I would also always request that he come back.
I was very pleasantly surprised at how clean our carpet is now. All the really bad areas look "almost" new. Thinking back to other carpet cleaners, Zerorez is all we would use from now on. Thank you,
wonderful!
I referred them to my friend the day after they came to my house. The crew members they sent were very professional, helpful and pleasant.
Very professional service!
Love the idea of no chemicals. Angel was awesome, answered all my questions. He was very pleasant and professional
They show up on time they do a great job if you like they say in a neighbor over charge you I always recommend them
Good friendly service and carpets look clean and fluffy.
Great customer service and attention to detai
John the technician was worked very hard and seems truly concerned about doing his job well.
appointment on time good job on carpet friendly young man who did the work
Did a great job at a reasonable,price. Genuinely concerned about getting all spots out .
Exceptionally clean, great contractor, John was so nice. Explained as he went along, thank you!
Nick was great to making sure we received out booking as promised!
My carpet has never been cleaner, and the technician who completed the cleaning (Ricky) was courteous and professional.
First time using your services, seemed good.
Field personnel are the best. My carpets look cleaner longer than other services
I like that our carpets can get clean without he use of soap products. There are two things that I think should change, however. We had moved literally all of our furniture except one couch downstairs ourselves. I did not think to tell the carpet cleaners that I wanted the couch moved to clean under it. It seemed obvious to me that it should be moved since it was the only piece of furniture in the room. At the end of the cleaning I discovered that the couch had not been moved. I asked the carpet cleaners to come back and move the couch and clean underneath it. They graciously complied. They said that was something I should have told them in the walk-through. I would suggest that your carpet cleaners ask such questions in the future during the walk through. Since that was the only piece of furniture in the room, they could've asked me if I wanted it moved and not just assumed that I did not want it moved.
The second thing that I think should change is what is advertised and what the cleaners told me regarding the drying time for the carpet. Even though it was a warm day, we kept the windows open, and had fans going all day long, the carpets took overnight to dry in many places. Some spots were not dry even after 24 hours. It would be helpful for the consumer to realize the realistic length of the drying time of the carpets.
Thank you, Name removed
No chemicals and the cleaning seems to last longer that traditional cleaning
Got most of our serious stains out without using harsh chemicals. Even our older cream colored carpet looks new!
professional service by AJ as well as an explanation of how it work. and boy did it work.
Great job sent a referral the next day
I like the concept of your water without the soaps that previous carpet cleaners have used. The soap seems to just attract more dirt.
Your staff are very nice to work with.
Great job,and reasonable price
Both of the staff members we met, one to make a quote, and one to acutally perform the service were very pleasant and respectful.
We had had our carpets cleaned approximately 5 months ago, by a "normal" company that uses detergents. We had requested from them both a "quick dry" and "pet treatment". At that time, our older dog had urinated in a few small spots, and there was no odor. Immediately after their cleaning, there was a very strong odor that we could not get rid of. Within 2 months the carpet was dirtier than it had ever looked, with black trails in our pathways. They would not do ANYTHING to resolve our complaints.
I had heard of Zerorez, and decided to give you a try. The differences were amazing:
1) The floor was drier when you were done than their "Quick dry" treatment
2) The odor we had had for 5 months after their cleaning was IMMEDIATELY gone
3) 95% of the staining that occurred after their treatment was completely gone, and the other 5% is faint.
We have already, in 1 week, recommended you to 3 people.
It is so important that: For 5 months we were embarrassed to have anyone over because of the odor and stains, which resulted from us trying to be proactive when there was no odor and just a few faint stains.
Within 5 days we had had 2 different couples over to the house.
All I can say is: AMAZING!!!!!!!!!!!!!
You may share our comments, but not our name, as we are renters.
Low chemical use, plus friendly and prompt service.
Besides cleaning my carpet really well, the tech that came out was very courteous, knowledgeable and efficient.
Prompt and courteous service.
Vance is a professional and courteous young man. It was a pleasure having him in my home. I like Zerorez because it uses no chemicals, dries quickly.
The profressional results. First time stains have not bled back a couple days after being cleaned.
A few did bleed back but like other services
Cleanliness, effectiveness, very polite, knowledgeable service man.