Client Testimonials

The tech was excellent. Took the time to explain the issue and gave us options.

I like the fact that it is soap and chemical free.

I thought Andrew did an outstanding job in my home. He cleaned the carpets and loveseat and couch.

Efficient, showed up for time window as promised.

Carpets are like new

I have had your company many times and have never been disappointed .
Zak did a great job.
Thank You

The service agent was very knowledgeable, friendly and hard working. He was very thorough in his work. We did have to have a second agent come out to touch up a few areas where there were stubborn stains. He did an excellent job as well. I would highly recommend Zerorez to all of my friends.

Clean carpets without the crunchy feeling in the carpet

Great results every time and the employees are the best - very professional

They did a great job. Very thorough, professional and even helped me move some boxes I had intended on moving prior to their arrival, but was unable to because I'd been sick. Best cleaning I've had in years!! They got out stains I didn't think were possible to remove. Thanks!

Clean carpets

On time and good job. Good technician

Technicians were on time and work smartly, offering their experience to me to help me make decision on various supplies.

The technicians arrived promptly, explained the services and our options, worked efficiently, and trained us on proper wax stain removal.
We were impressed with their professionalism and courtesy.

Kenny!

The Tech was very nice and did not beat around the bush and gave an honest recommendation.

My carpets really seem clean and stay clean the stains don't come back.

They were very professional and explained everything clearly.

Thank you so much!! Your service was beyond fantastic!! Out tech, AJ was very courteous and we appreciate him sharing his knowledge with us about our carpet's condition. The carpet looks brand new and we could not be happier. We will call you again when we need our carpets cleaned. We will recommend you to anyone who needs your service.

Thanks again AJ for a great job and your expertise!!

Professional tech, like the fact no residue left

Daniel was outstanding. He carefully explained to us how he would treat our ares of concern and was very thorough in the process of cleaning our carpets. We were very pleased.

Environmentally friendly!

Fast, friendly service with product that smells fresh and isn't harming the environment.

I gave a rating of 10 primarily based on Kenny's performance while at my home. He was professional and personable and explained everything to my satisfaction. He removed a small stain of unknown origin. He arrived on time and worked efficiently. The office called me right at 8:00 am to give Kenny's ETA (much appreciated). I submitted a follow-up question, which was answered efficiently via email.
Other feedback you might be interested in: the online calendar did not work and I was unable to schedule on your website (a drawback). I filled in a request form instead and ended up having to do it by phone while at work (inconvenient). There were unexpected humps in the carpet in one room, which formed after Kenny left. Not being prepared for this possibility caused concern and necessitated a follow up call. The areas seem to be improving, and I will advise if they do not flatten to pre-cleaning level. Regarding the policy not to move heavy items, I would have found it helpful to understand why this is in place (i.e., explain re liability, worker safety, protection of homeowner's goods, etc).

friendly personable techs who seem to know what they are doing. Areas looked much improved after they cleaned.

Customer service was great. Vance was great at explaining some stains.

quality and environmentally safe.

Floor smelled as clean as it looked. The two reps that came showed up on time, within the time period they said when they called, and finished fairly quickly. One of my carpets was an extremely high-traffic area that looks almost new after they scrubbed it! Will definitely use again.

Rickey Brown showed up on time and introduced himself. He then went about cleaning the carpet in a very professional way, doing an excellent job! I plan on using his services again.

Joyce Connolly
President
Premium Rental Management LLC

I love the fact that the cleaning solution is totally safe. It also cleans better than any of the soap products