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Client Testimonials
The technician was very efficient, polite and helpful. My carpets look great! The work got done quickly.
The technician was extremely courteous and friendly, a pleasure to work with. I'm amazed at how clean he got the carpet, including the high traffic areas. Also, the pleasant orange scent was a nice surprise.
they seemed to do a great job and liked the staff, and would love to give a coupon to a friend...
On time and thorough. Always removes stains.
The carpets looked brighter and cleaner than with the other company I was using. I especially like not using harsh chemicals and the carpets also stay cleaner than before. The technicians were very friendly and professional. They also told me about the other services that Zerorez could do for our home which I plan on trying in the future.
It remains to be seen for the prolonged effect as we had a number of dog mistakes. With the cost of $219 to start and for the final bill to be close to $800 dollars it will have to stand the test of time. I understood there are extra charges for chemicals but perhaps it was excessive and could have been prewarned to us the extent of the extra cost. It was a huge surprise. Your service tech was very forthcoming with info when asked and I appreciated that. Too bad for my pocketbook it was after the fact.
Did a great job on the carpets
Always do a great job on my carpets!
Courtesy and promptness. Many thanks, Kaye Last name removed
Did a pretty good job on very dirty carpet. Technicians very helpful and friendly. Only concern is that my carpets were cleaned Thursday morning @ around 9:00 and it is 9:00 pm on Friday and the stairs are still wet.
My carpet looks great!! Raymond takes pride in his work...he is professional and very personable.
The service was very good, the technicians were very thorough and went over everything with me very polite and did an excellent job
Great customer service. Well-spoken,professional and courteous staff. Did a fantastic job cleaning our carpet!
They seemed to work, unlike other carpet cleaning we've had done.
You stand by your word. If a spot comes back or if we are unhappy with the cleaning, you make it right.
Clean result. Professional technicians.
Your customer service is top-notch, from the office to the technicians. There is a lot of respect when the technicians are in my home. Also, due to stormy weather, the technician couldn't make the appointment until later - however, your office kept me constantly updated on the arrival time. I do believe in your product as my carpet is quite old, but with a good cleaning it looks great. Thank you!
Good service, nice, courteous staff
Seems more environmentally friendly - less soap etc. left in the carpet
On time. Very informative. Efficient.
The fact that the carpet is still soft and not crunchy after it dries.
Although I just had the carpets cleaned yesterday and so far they look good except for high
traffic areas where greying appears. This is usual and I do think they appear to be cleaner than the last time I had them cleaned. Our carpet is ivory so it is hard to keep clean. Tony and his son were great and curtious. they took there time to clean thoroughly and explain everything. Also the extraction of water from the carpets was better than most other cleaners I have had.
the product and service
The quality of the carpet cleaning was excellent. The servic persons were friendly and professional.
The explanations given of the service and the attention to the details were great!
The carpets always look great after cleaning, and stay looking good for quite awhile. The guys were FABULOUS to work with, friendly and accommodating. We've used Zero Rez continually, and won't switch.
Professional, quick and efficient, great results
The feel and smell was so much better then any other time I have had my carpets cleaned by other providers. And a week later, it still smells nice, the carpets look clean and feel soft.
Stains clean up very nicely.
Two technicians did a good job, quick and timely. Dry time was minimal. Carpet was soft when done, not stiff.