Client Testimonials

Our carpet is several years old and it looks fresh & clean again! Zerorez was on-time and efficent.
The carpet was damp, but not wet like after other cleaning systems. I also appreciated the "plastic booties" we were given to wear over our shoes until the carpet was completely dry.

Although a half hour call of arrival time is good, a shorter window for arrival time should be possible.
Customers should be advised of the paperless billing system when making an appointment. Some may prefer to pay by check instead of credit card.

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you got a very dirty carpet very clean with no mess anywhere in the house.

Great job, efficent and nice workers - looked great afterwards, no smell. very pleased

They work!

The job was very well done compared to other companies I have used in the past.

Excellent job! I heard the ad for Zerorez on the radio and received exactly what I expected. They were professional and offered suggestions to maintain clean carpet. Thank you.

The fellas did a great job on old carpet. It isn't perfect looking, but then it's never going to be due to it's age. They were courteous and friendly and I'm very pleased with job they did.

Dean really worked hard to explain the difficulties with my carpet and he also worked really hard to clean the carpet, repeating the cleaning process, so I (and he) would be completely happy with the results. I like the non-residue cleaning process as well.

I really appreciated that you cleaned the carpets at no charge when the service man didnt show up on time. I will use you again...Josh and Cody are professional and kind

I am very happy with the outcome of the way my carpet came out. I would also like to comment out the gentlemen that came out (Ryan and his partner - ?) They were very polite. I liked how he (Ryan) took the time to explain all the different procedures with me and went over all the problem areas that might be an issue. He even spent time going over it again on the phone with my husband. Owning a service company, I know what it is like to find a decent tech and you sure do have what I consider an asset to your company. Thank you so much for your service. I will definitely use you again.

Name removed

Great service

There was flexiblity in scheduling. The employees were very professional. The carpets are clean and do not smell like chemicals.

First of all I’d like to say that Zerorez is an outstanding Cleaning System!
Your technicians (Josh and Cody) were on time, they both were very Courteous and Polite!
Josh explained the Cleaning Process including the Stain Protection while Cody was prepping the room! For my (3) room it took only 45 Min.
These (2) Gentlemen were Outstanding! They both knew and have Mastered the Cleaning Process!
They both wore Booties and while doing the work and left me (2) sets of Booties for my Wife and I to navigate thru the house.
I was their last assignment for the Day, they were both thirsty and tired! I offered and gave them water before they left. I looked around and Josh had washed the Glasses and put them away! Now that respect!
Having said that, “I will and have recommended your service to my entire Family and to several Businesses”!
I had very little cash on hand and was not able to tip the (2) Gentlemen and would like to do so.
Please tell me the best way I can get them a tip?
Again this was OUTSTANDING Service!
First name removed’

I liked that the technician showed up during the time-frame I was told. I also liked that he didn't try to "upsell" me for products/services that I didn't need/want. The carpets came out cleaner than I've ever seen and still look great. I've had other carpet cleaners in and the carpets never came as clean as I'd liked and looked dirty again after a couple of months. Thanks!

Everything! I thought my dog had ruined in the carpet in one area in my home. You were able to completely clean and deodorize - far exceeding my expectation. Thank you!

Not harmful to pets.

Great results. You were able to remove all the urine spots from my dog, many of which were not seen by the naked eye. Will recommend you to my friends.

Raymond was knowledgable, courteous, and diligent about his work. He took the time to educate me about upholstery fibers and the care of those fibers. I am very pleased with how my three recliners and one loveseat "cleaned up." Thanks, Raymond, and Zerorez.

My 13 year old carpet looks like new! Also, our technician Andrew was able to do a large number of repairs that we have been putting off: stretching carpet and replacing hallway area including a new pad. Great job!

Everything is clean and fresh--Zerorez!

Professionalism.

After the carpet dried, there wasn't that "crunchy" feel like we've had after other companies cleaning services. The ZeroRez techs, (Gerry and Hudson) were very professional, courteous and friendly. I've already recommended them to several family members.

You get the carpet clean and leave no residue.
One negative comment. You cleaned some sofa cushions for us and some of them were left stricked.

The technician seemed very knowledgeable and skilled, and was very efficient. The carpets looked practically new when he finished! We were particularly impressed that he was able to effectively treat and restore an area that had been heavily damaged by pet use.

After having a 3yr old live in my condo for a year, I was amazed that all of the spots came out. Very satisfied.

Your service technition was very good. He explained the process he needed to follow to my complete satisfaction. My carpets look wonderful and dried in just a few hours.

The products do a very good job, especially pet stains! Thanks

Your technician was very courteous, knowledgable and a hard, efficient worker. My carpets cleaned up nicely and look clean and healthy!