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Client Testimonials
Service exactly as promised!!!!
No soap residue, and very clean carpets!!!
Absolutely the BEST carpet cleaning we've had by far! We've used Stanley Steemer for years and weren't happy with the results or the drying time. Then we tried using several other carpet cleaning companies and would have to have them back again to clean an area or room because it didn't get clean, or there were streaks, or it still smelled from our dogs, and the list goes on. So we thought we'd try Zerorez - our carpets have honestly never been this clean and they look almost new! We'll stick with you guys from now on. Thanks!
Mike was very professional. He explained everything nicely and did not waste time. I like the cleaning process
The spot removal works great. These are all from our dog.
Employees are always pleasant and knowledgeable.
I clean my carpets about every 6 months and have been using oxifresh, but this was so much better. Nothing left on my carpet! Excellent customer service by Rickey.
Timely, professional, cost-effective, and environmentally friendly
Clean. Banister protectors.
James was professional and friendly.
As far as us ( the consumer) liking the products, all we know is what the service man told us. He did a good job in this, but my real problem was how quickly a 3 room shampoo job quickly doubled in price.
The products are safe and work well. And Josh always does an outstanding job!
the professionalism of the associate
service
Customer service orientation. Quality of results.
No waiting they came right away, did an excellent job and where on their way
everything, service great, time...great. did everything i asked for. price...reasonable.
will use service again!
Carpet is softer and looks good.
The technician was friendly, courteous, professional and efficient. The carpets look like new, even in an area I thought was hopeless.
Your on line scheduling feature, your exceptional customer service, the quality of your cleaning service and the cleaning guy (technician?) that actually did the cleaning was great.
He arrived when he said he would, moved furniture as needed, worked efficiently and left my carpet and rug very clean! He even did the carpet in the walk-in closet!
I had never heard of Zerorez until a cousin from Salem, Oregon told us about you. I have never heard anything bad about Zerorez. I was very impressed with the gentleman who came and and performed the service. He explained the process to me and also educated me on the different types of carpets I have in my house and the pros and cons of both. I wish I could remeber all he told me! I am hoping the spots do not reappear as they always have with other carpet cleaning companies.
Quality & price
Quality and price
Quaility and price
Rugs are clean & spots don't come back
I received a phone call about a 1/2 from when he arrived. He was Polite, clean, uniformed, and always used his booties. We went over what he would do and what areas. He gave me an estimate prior to the job. He gave me booties and we went over the entire cleaning job then got on his hands and knees and wiped the tiles in the foyer clean before he left. I also liked that he did a very short hallway in addition to what he said he would do at the beginning...Very Nice!
The transaction for payment was easy and he was very professional.
The technician was Seth.
I like that there was not heavy chemical smell.
The carpet looks great. Dried faster than other carpet cleaning services. No residue. No overwhelming "deodorized" smell. Friendly tech and good customer service.
Something happened with our cleaning so after calling Zerorez, they came back and gave my carpets a new rinse and then put the protection cover back down, standing behind their satisfaction guarantee. We are so happy with the service and our off-white carpet looks bright and clean again.
The fact that there were no chemicals in it. The professionalism of the person. He did an exceptional job and represented the company very well. Many times a company does a good job but it is the people that represent that complany that brings you back and he did just that. Thank you.