Client Testimonials

Prompt, organized, friendly, informative. Taylor and Raven were a great team. I am having the
carpets cleaned in 2 phases. I will be requesting Taylor and Raven assistance when I am ready
for phase 2. The carpet looks great.

Easy to schedule easy to pay. Friendly knowledgeable technicians

Great tech, very thorough job

On time and professional.

My tile floor has NEVER looked this good, and the carpet is so fresh! My technician did a thorough, above and beyond job, very invested in doing the best possible job. I think he was as proud of as I was happy with his work

I had the carpets cleaned the 1st time and there were 2 areas near each other where there was both male and female cat urine. You did a special deep flooding treatment of those areas which did help. However there was still an odor after several days. I called you to have it re-treated and you were very responsive and sent a different person out. The 1st two that came I think were on vacation. The 1st crew did the best they could and were really great and said it may need a second treatment.
The man that came the second time also did a great job. He took the time required and did another deep flooding treatment of the area. After a couple of days the odor was mostly gone but still a slight odor. I ordered an Ozone/ione machine and that, after using it for about 12 hrs over 2 different days took care of the rest.
I know that cat urine is very difficult to get out so I am glad you were able to do as much as you did and were willing to do it again. It and the ozone machine saved me from replacing the carpet.
Wm
PS All three techs were great to work with!!

The service was very effective and efficient. There was one slight issue that could not be cleaned properly was the top edge of the back of the couch where our dog rubs his face. Some was removed but not all of it. I will need to use my steam cleaner to complete the cleaning.

good service

Carpet looks like new.

Dryer vent is cleaned out and the tech re-taped the dryer vent that had come loose.

Both techs (carpet and dryer vent clean out were pleasant and professional.

Excellence

Very friendly and respectful staff. He had great communication skills, was timely, and did a great job. I can tell a difference in cleanliness of our carpets. Definitely worth doing 1 - 2x per year.

Sal our technician was fabulous… friendly, professional and efficient.

He explained our options regarding pet stain removal very succinctly and outlined the costs upfront. Very helpful information.

Punctual,professional, and did an amazing job!

Jordan was punctual, polite, informative, and very professional. He explained all available services without being a high pressured salesman. He took great care to protect our furniture and did an exceptional job on our carpets.

We have retained Zerorez for many years and regularly recommend them to others.

Carpets were done very professionally and Christie was very friendly, explained everything thoroughly and provided me a few options to get the best results.

Carpet clean friendly staff

Good service and price

Dan was prompt and helpful. He did not oversell; he listened and help with suggesting the best services for my needs.

Zero Rex makes it easy to set an appointment, they came out when they said they would They did exactly what they said they would do and finished in a timely manner. I do recommend them.

Great techs

Very nice, polite young man, on time, very efficient. Carpet looks nice.

Doesn’t leave any residue and drys quickly.

The two men that came were so professional. Would love to have them back anytime and will be recommending to everyone.

Very good customer service from technician and good communication from Zerorez

I had ducts cleaned. The entire scope of the job was explained well. Service went smoothly.

Tech was great, very helpful. Did an amazing job

Carpets look great, affordable and fast

No chemicals

You always do a great job on my carpet.

Very good product for clean carpets! Have used Zerorez for many years. On time technician, Jay, who was courteous and careful of property. Carpets look great and dried quickly.