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based on 84589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service and my technician I had. He was great!!
Carpets are clean when you finish and they stay clean longer
Specials were great incentives. Technician was timely and professional.
They're natural
Your staff was professional and friendly and did a great job!
The carpet not only looks clean, but also feels clean.
no detergents, new effective technology,
The carpet does not seem to have gotten very clean
>
Improved training of associates in customer care and stain removal.
We were supposed to receive a gift card to a brazillian restaurant and the tech didn't give it to us. :(
Also, there is still one pretty prominent stain on our main living room carpet that, if the chair had been moved, would've been cleaned. ;)
The people are friendly and efficient. The carpets look like new when the cleaning is complete.
The products get the job done exceptionally well
Fast dry , knowledgeable and friendly Tech
Lack of chemicals
Justin (the serviceman) was able to complete several repairs in the carpet as well as do a thorough job of cleaning the carpets and tile. He completed the job in a reasonable amount of time, and was very professional in his manner. My carpets make the house look like its a new house.
Your t ech and offerings were great BUT, AFTER all dried, we still smell the pee. Please p
Respond for a re do. Thank you!!
Not giving a adequate quote when came to my house i had to pay a extra 100.00 would of like to known the exact price from the start
No odors. Scents set off an asthma attack for me. The service tech was very professional in appearance and manner.
Great Service and technician!
Carpet looks great and the service tech was very nice and professional.
It's a little on the pricecy side but good work
We like the cleaning process and the professional cleaners and stretchers. Thank you.
I was not told that there would be an extra charge for a stain. I also was charged for an oversized room. Again, no mention of that. I do think that the tech was great and worked really hard.
The technician did a GREAT job of explaining everything to me. Your service got out all of the cat urine smell and stains on our carpet. Thanky ou Zerorez!
Very professional service man, Tracey. Quick drying and good results.
Carpet is soft not stiff like some carpet cleaners. Technician was very careful to keep outside dirt (it rained a little) and leaves outside. Very good about asking us to inspect his work, etc.
Keith was very professional and friendly. He was also considerate of our home and possessions.
The reason for the 8 instead of 10 is because it's only been two days and I want to be sure that dirt doesn't reappear. If it does, I'll call, but otherwise, you rate a 10.
thanks
First name removed
They are all natural.
Feels very fresh and clean!