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based on 85017 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism with a smile! My carpets have never felt so clean!
no up-selling during an appointment it makes the homeowner uncomfortable and obligated.
It cleans better without any soap and my 18 year old carpet looks new again!!
Fast, clean reasonable
Everything! The quality of the work. The explanation of services. The service technician was on time and very professional. I'll definitely be calling them next time I need service.
I like that the carpet & tile cleaning brought new life to my carpet and tiles.
great cleaning job, very thorough
Carpet and rugs look awesome!
Tyrone was awesome. Very personable, thorough and hard working. Went the extra mile to ensure solutions were rendered for my home needs. Great work!
Hoping it clears out the air that it says!
On time, answered all my questions, very efficient, polite.
Your staff is well-trained, knowledgeable and very competent.
Great, professional technician.
Professional team
I was amazed at how well my carpets got cleaned. I couldn't believe my eyes. The gentleman he cleaned who carpet was professional hard-working and did a fantastic job! I will definitely use zero Rez again.
Great CS
most of the time you great CS in the home. This last time was the best yet!!
Ease of scheduling, priced well, carpets clean.
I have had Zerorez 3 times. The last technician was amazing. He was very polite, clean cut & hard working. Dauril is a perfect example of a person you want to represent your company.
Cleans really well.
Excellent service. We were very pleased!
I recommended U to a friend couple of years ago. Cane out, cleaned carpets. He had spot he told them to leave alone. They tried to clean it anyway and made it worst. He called Zeroez. Nothing resolved. No I will not recommend U even though I use U. A 4 hour waiting window is hard when u work during the week and spend all afternoon waiting. You always advertise about some
Type gift, well I have never been given it yet. This ad mentioned gift card at restaurant. Have you heard of false advertising?
ALthough the gentleman scheduled to clean our carpet arrived later than we were told to expect him, he was kind, careful, and thorough. He did a great job! On another note: The coupon I had said we would receive a gift card to a restaurant of $50, but we did not receive this.
It's good quality
I was not at the property for the cleaning. The house was completely empty with the exception of 2 couches in the living room. It was very disappointing that the technician didn't bother to move the only 2 pieces of furniture in the entire home in order to clean under them. I moved them (very easily) and found Legos and dirt under the couches - clearly not moved. I've heard your ads on AM660 for years and have always wanted to try the company. I'm sorry to say that I won't call again.
The carpet is the cleanest is has ever been.. it is very green and the technician is very polite.Also all cost are explained upfront. I was given a choice and the technician did not try to pressure me.
I have always recommended zerorez, to everyone, this past weekend I had my carpets done and paid the extra 60.00 for the pet treatment and it was a WASTE OF MONEY! I was worse than before the cleaning, so I feel that they took advantage and I will let everyone know that.
I like how the technician will recommend a service based upon his visual inspection of the carpet when on site. The recommendation is not pushy, but informative.
Quick drying. Friendly employees.
Excellent service, reasonable prices, cordial service people.