Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85015 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 26, 2015 — Rated 10 out of 10 by Bobbi White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the lack of chemicals used to clean the carpet, no sticky residues left on the carpets allowing stains to return. Carpet feels cleaner and no chemical smells.

Report a concern   September 26, 2015 — Rated 8 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

nothing

Report a concern   September 26, 2015 — Rated 2 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Took much to long to clean my rug (5weeks) and too expensive for the average rug. I brought the rug to them and picked it up. When I would call to see if it was ready they would say they would call me back and did not.

Report a concern   September 26, 2015 — Rated 5 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still have dirt stains on my carpet. I get them out myself with my Bissell cleaner. I hired you guys bc I didn't have time to do it myself. I expected them to be gone.

Report a concern   September 26, 2015 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, dries quickly

Report a concern   September 26, 2015 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric and Lamar are great techs. They were professional and the carpets are thoroughly clean. No cleaning odor. I would have them back again.
Thank you for great service!

Report a concern   September 26, 2015 — Rated 7 out of 10 by G.A.J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

More of the same, I do not recommend frequently until I see repeat performance.

Report a concern   September 26, 2015 — Rated 10 out of 10 by Deborah Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, clean, no residues, no fuss, no muss. Efficient, friendly, helpful, and thorough.

Report a concern   September 26, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are very knowledgeable about what treatment should be used for the various fabrics/materials of the carpets and furniture. They keep me informed, every step of the way, of what they are doing to get the best results. Blake Solt, the tech who provided the service this time was very good. Thank you!

Report a concern   September 26, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and do a good job.

Report a concern   September 26, 2015 — Rated 10 out of 10 by Kim Evans. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, well trained, polite technicians. Your company trains you people well and ALWAYS takes care to make the customer happy.
I recommend you anytime I have the opportunity.

Report a concern   September 26, 2015 — Rated 10 out of 10 by Tom & Cynthia Coughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

love the air filter. there seems to be an odor coming from it. could u explain thx Cynthia

Report a concern   September 26, 2015 — Rated 10 out of 10 by Tom & Cynthia Coughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

through service the products see to be amazing

Report a concern   September 26, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Roy Alltop, my service provider, was very hard working, polite, and did an outstanding job cleaning my carpets. When he was finished, the carpet looked much better and cleaner than I ever thought possible.

Report a concern   September 26, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look really good. dried fast. will see if dirt spots reappear.

Report a concern   September 26, 2015 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are curteous and professional. Mostly, they do an excellent job on the carpets

Report a concern   September 25, 2015 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

With my allergies I needed environmentally friendly and allergy free treatment on my carpets, and I really appreciated that Zerorez does that.

Report a concern   September 25, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our technician was fabulous

Report a concern   September 25, 2015 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came out to shampoo the carpets and clean and seal the floor tiles in our bath water very nice and did a great job!! Was very pleased with the work he did and recommended your company that afternoon to a friend. Wish I had know about Zeroed spooned. My sister-in-law was the one that shared your info with me. Thanks very much.

Report a concern   September 25, 2015 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was super fast and the carpet looked great!

Report a concern   September 25, 2015 — Rated 10 out of 10 by Donna Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpet looks. I loved the technician. He did a great job!

Report a concern   September 25, 2015 — Rated 10 out of 10 by Phillip Hester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was better than I hoped and your technician was a true professional. An 11 on a scale of 1 to 10!

Report a concern   September 25, 2015 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was a great technician he listened to what I said and was very polite. We had a great first experience with your company and can't wait to share!!! Robert was prompt (actually early) he was patient with me and my young son explaining things and showing us how great your products were. We are very satisfied and can't wait to have another experience with you and tell all our friends!!!

Report a concern   September 25, 2015 — Rated 10 out of 10 by Doc Jennings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EVERYTHING WAS GREAT

Report a concern   September 25, 2015 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Speedy, friendly and obvious results, especially on my ceramic tile floor.

Report a concern   September 25, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company. Great Customer Service!!!!

Report a concern   September 25, 2015 — Rated 5 out of 10 by B.J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You didn't disappoint...I NEVER give un-asked recommendations

Report a concern   September 25, 2015 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was efficient and thorough!

Report a concern   September 25, 2015 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was awesome and left the carpet and floors looking like new.

Report a concern   September 25, 2015 — Rated 8 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Make loyal customers aware of promotional loyal customer offers. The last few times zero razz has come out I spent 45 minutes negotiating a price. And it's a considerable price difference of 40 $60-$80. I find it very frustrating and very unprofessional


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