Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   December 23, 2012 — Rated 9 out of 10 by K.J.C. Zerorez Bay Area
What do you like about our products and services?

Good service (on-time, efficient, knowledgable) and good for health and environment.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Dorothy Smith Zerorez Bay Area
What do you like about our products and services?

This is the 3rd time I have used your services and have been extremely pleased with the service and results!

Report a concern   December 19, 2012 — Rated 10 out of 10 by G.M. Zerorez Bay Area
What do you like about our products and services?

I'm very happy with the way our carpets came out! They look great!!!

Report a concern   December 19, 2012 — Rated 10 out of 10 by J.B. Zerorez Bay Area
What do you like about our products and services?

water does a good cleaning job. A little disappointed that there was no solution for spot clean. Said they ran out, but did not say they will give me some in the future.

Report a concern   December 19, 2012 — Rated 10 out of 10 by D.M. Zerorez Bay Area
What do you like about our products and services?

The carpet looks like new

Report a concern   December 18, 2012 — Rated 10 out of 10 by M.S. Zerorez Bay Area
What do you like about our products and services?

This is the best our carpet has looked after a cleaning. We also had our floor tile grout in our kitchen cleaned and reseated. The grout looks great.!

Report a concern   December 18, 2012 — Rated 10 out of 10 by J.R. Zerorez Bay Area
What do you like about our products and services?

Giood Service and products

Report a concern   December 18, 2012 — Rated 9 out of 10 by R.L. Zerorez Bay Area
What do you like about our products and services?

The team doing the work were prompt, pleasant, professional and competent!

Report a concern   December 17, 2012 — Rated 10 out of 10 by G.N. Zerorez Bay Area
What do you like about our products and services?

the carpet was very dirty and the men got it much cleaner then I expected a few spots
appeared a few days later but I expected that, it is still the best cleaning job I have
done . I have already recommended Zerorez to my neighbor.

First name removed

Report a concern   December 17, 2012 — Rated 10 out of 10 by Terry Hatae Zerorez Bay Area
What do you like about our products and services?

My carlet became more white than I expected. I will use this company next time as well.

Report a concern   December 17, 2012 — Rated 10 out of 10 by R.M. Zerorez Bay Area
What do you like about our products and services?

The service was outstandIng! The staff was very flexable with scheduling and very customer service oriented. This hard to find these days! Thank you for the great service, I will call again.

Report a concern   December 16, 2012 — Rated 9 out of 10 by K.M. Zerorez Bay Area
What do you like about our products and services?

I like that the products used are non toxic since I have a toddler that is constantly rolling around on the floor. I had two very visible stains on my carpet and the technicians were able to get both of them out. I'm very pleased with the service.

Report a concern   December 16, 2012 — Rated 10 out of 10 by S.Z. Zerorez Bay Area
What do you like about our products and services?

God service; on time w/app't and most of the stains came out of the carpet-very happy.

Report a concern   December 15, 2012 — Rated 10 out of 10 by Dennis Logan Zerorez Bay Area
What do you like about our products and services?

I had a problem with a service received and in turn responded with a rather stern and unfavorable feedback request review. Tina from Zerorez corporate called me the next day, discussed the issues, and then advised that one of their top technicians (Paul) would return and re-work the carpet and kitchen floor. Paul arrived as scheduled and eliminated all problems. I was very impressed to learn that he had flown up from San Diego to perform this work. The next day Tina called me back ask if the re-cleaning met our satisfaction ... and indeed it did.

The manner in which Zerorez addressed and resolved my situation truly demonstrated a company with, in addition to a superior cleaning technology, outstanding customer service standards - given this combination I am more than "10 very likely" to recommend Zerorez to others.

Report a concern   December 15, 2012 — Rated 10 out of 10 by D.B.M. Zerorez Bay Area
What do you like about our products and services?

We liked the concept of no soapy residue left on the carpet and were thrilled to see that our carpets really did get clean.
They look better then then they have in a long time. All the darker areas are now removed. We will definitely will use Zerorez in the future again.

Report a concern   December 15, 2012 — Rated 10 out of 10 by J.H. Zerorez Bay Area
What do you like about our products and services?

NO CHEMICAL RESIDUE. CARPET SMELLS CLEAN

Report a concern   December 14, 2012 — Rated 10 out of 10 by L.R. Zerorez Bay Area
What do you like about our products and services?

great people working for you

Report a concern   December 14, 2012 — Rated 10 out of 10 by D.P. Zerorez Bay Area
What do you like about our products and services?

No residue, dried quickly

Report a concern   December 13, 2012 — Rated 10 out of 10 by Mary Lou Klauer Zerorez Bay Area
What do you like about our products and services?

I loved how my carpets and my sofa and love seat looked, the two young men Jason and Todd were very professional and did a great job I love that you use no soap to leave residue behind thank you very much for the great job you did.

Report a concern   December 13, 2012 — Rated 10 out of 10 by D.G. Zerorez Bay Area
What do you like about our products and services?

Easy to schedule an appointment. Punctual and courtesy staff.

Report a concern   December 13, 2012 — Rated 10 out of 10 by T.N. Zerorez Bay Area
What do you like about our products and services?

the service tech was very friendly and the product and drying time was incredibly fast

Report a concern   December 13, 2012 — Rated 10 out of 10 by Jackie Warden Zerorez Bay Area
What do you like about our products and services?

No overselling-no smell-no "funky feel to carpet after cleaning-no wondering if they are going to show up. very efficient and pleasant workers. all in all a good experience with excellent results. Jackie Warden walnut creek

Report a concern   December 12, 2012 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

Excellent service and really hardworking technicians bring me back every time. Yesterday, Alex did the best job ever and he really gave a new life to our tired old carpet. It looks and smells so clean. Thank you!

Report a concern   December 12, 2012 — Rated 9 out of 10 by J.V. Zerorez Bay Area
What do you like about our products and services?

thourough, polite technician. Prices are a bit on the high side so can use the service more than once a year

Report a concern   December 11, 2012 — Rated 9 out of 10 by S.J. Zerorez Bay Area
What do you like about our products and services?

On time, professional, delivered what was promised. Good company. Will use them again.

Report a concern   December 10, 2012 — Rated 10 out of 10 by A.J. Zerorez Bay Area
What do you like about our products and services?

the guys were on time. very professional and courteous.

Report a concern   December 10, 2012 — Rated 9 out of 10 by K.P. Zerorez Bay Area
What do you like about our products and services?

My carpets look lovely. Almost every spot came out. The only problem I had was the technician arriving hlaf an hour early.

Report a concern   December 10, 2012 — Rated 10 out of 10 by Catherine Aydelott Zerorez Bay Area
What do you like about our products and services?

The service was excellent in all respects. Making the appointment was surprising simple (in these automated times) and the cleaning process itself seems to be terrific. We have some old carpeting and some newer; all is sparkling now.

I was surprised, however, at the random $20 "fuel" charge.

Report a concern   December 10, 2012 — Rated 10 out of 10 by A.I. Zerorez Bay Area
What do you like about our products and services?

Wonderful results. timely response.

Report a concern   December 9, 2012 — Rated 9 out of 10 by R.L. Zerorez Bay Area
What do you like about our products and services?

It works, and it is a clean and efficient service always. Most pleased with the result.


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