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Client Testimonials
I was very pleased with the promptness of the technicians. The men were very polite and worked hard on my dirty carpets. My carpets and my sofa look beautiful. I will definitely use your company again.
Professional and friendly service...
The people who did the cleaning were extremely professional and courteous.
just everything you did and how it was done
I am almost 61, in my own short time span I have had to have a carpet cleaner or two relieve the spoils of a well worn and soil rug refreshed. I fully endorse your product and service 100%.....Stephen V. Field
Good customer service.
Excellent customer service.
It works!
Better cleaning than other methods. Carpets are soft & spots do not come back.
I especially like that all water/solution that is used and then extracted, comes from and then GOES BACK TO the Zerorez Van.
Carpet came out very clean. Good service
No odor and very thorough technicians.
Excellent service, firendly and competent technician and great results!
Technicians were prompt, very helpful and friendly. They did a great job.
Fast, efficient service, product seemed to clean better than any previous companies. Technicians were very courteous and did a great job!
Gentleman (Roy) who provided the service explained what he would do after I showed him what areas needed to be done and he did a great job. Carpet looks great. The carpeting wasn't soaking wet as I've experienced in the past from other companies. Will use Zerorez for future cleanings.
We received outstanding results from your technicians in the cleaning of our school carpeting.
The carpets look much better and the guys who did them were amazingly nice and trustworthy.
Hi,
Tony was great but one of the rooms he cleaned yesterday has several spots still that I didn't notice when it was wet. I am hoping you can come back and re-clean just that room. Please let me know when that would be possible.
Thanks,
Name removed
1039 Elsinore Ave
Oakland, CA 94602
Email address removed
Phone number removed
No soap is used, no soapy, sticky residue left on carpets....just a squeaky clean carpet is left!
Zerorez consistently gets the job done! Even the toughest job (for example, dog urine on a silk rug) have been cleaned and looking like new. Thank you!
Efficient and friendly. No odor after carpet cleaning. Usually dries fast, but not in the winter. Did I get the protective seal that comes with the cleaning?
They were late for about a hour and half. Otherwise, they were great!
Friendly service
No bad smell, dried quickly, stains are gone, Chemical-free
My carpet was so clean!
I thought the service was excellent and the quality of work is superb. I am really happy with everything. Polite workers , on time and did a great job!
We like the low residual concept, felt the sales process from inquiry, appointment, service, etc. was very professional. Joe our cleaning person is a value-provider for your company. We very much appreciated his style and approach to handling our arrangement and service. When we do this again, we would request him...
Regarding issues, I think you have to have a hard time passing the red face test on your gasoline fuel surcharge. Ive been in the global distribution business of handling very expensive as as well as commodity cargo. A surcharge is a cost on top of normal gas costs, consumption, etc. Your charge to me was $14 to go from your shop which I know the address to my place. Your surcharge covered all the gas costs and some vehicle wear-and-tear?
Our only other issue is we hope the carpet bubbles in our upstairs bedroom go down as there are about 6 of them? Will wait and see...
You guys did a great job.
No, do not print my name, but we will be glad to be a person reference on a case by case basis...
I really appreciate that you called me to discuss the drying problems we had with rug cleaning at 1556 Carol Avenue. The tech (Ray) and work done at 22 Bloomfield was excellent and so much closer to dry when he left than our previous experience. Like the previous Tech, he was very helpful, kind and professional.
One request - I recieved a $25 off coupon when the rugs were cleaned at 1556 Carol and did not realize it until the invoice was complete and paid at 22 Bloomfield. Would you please provide us with a $25 refund to our credit card for that service? I know you guys are all about your service and reputation so this would go a long way to compensating for the days of inconvenience at our new home on Carol, where we were not able to move into the rooms you cleaned, for 4 days after cleaning (waiting for it to dry). Thank you.
The guys did a great job! I swear that the carpet looks better than it did new. This is a commercial building and takes a lot of abuse, so it's Zerorez for us and nobody else!