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Client Testimonials
The service folks are always friendly, professional and do a great job. I've been having a problem with a male cat "marking" and wasn't aware that he was making a mess in certain places. Tony had a tool that helped to identify the problem areas and assisted in getting rid of the smell.
Good customer service, friendly technicians and on-time with phone call 20-30 minutes before arrival time.
Limited chemicals and ease of scheduling appointments.
The technician was very polite, efficient, and did a great job of cleaning my carpets.
Services were provided in a timely matter.
The products appear to be working on removing pet urine from my carpet
Quick , friendly, and effective! Great service!
Price was great, result was great, Ed the tech called 10-20min before arrival to let us know. We were very happy.
Technician was very professional and offered extra services and explained the benefits of the service upgrade.
Yours is the only carpet cleaning business to get my dirty carpets clean. Loved your service and your serviceman was very thorough.
The guys that came over to clean our house were absolutely amazing. they did a great job!
On time and great job
Seems to have cleaned carpets very well. Quick job. Friendly service guy. Good phone appointments and reminders.
No chemicals, great service, responsive team
Your technicians arrive on time -- very important to me. They do a thorough job, are successful at removing stains I never thought would come out, and the carpets look like new when they are finished.
The technicians were on time, friendly, professional, and did a good job.
no checmicals, on time and always very nice
Able to remove all spots and the carpet dry fast.
Love the product. Service was disappointing yesterday I was called and told they would be here between 5:00 and 5:30 and thy showed up at 6:30 needless to say i was upset, but I found out the the service guy itinerary was a job in San Jose, then San Franciso, to San Carlos and back to me in San Mateo. Someone in your office does not know how to do schedule. I think you need to figure this out and soon
I like it that the products are non-toxic and safe for pets.
"J" and Brian were very informative, helpful and efficient. I appreciated their attention to neatness and detail.
Service snd answers to all the quesyions
Stains I thought would never come out did. Zerorez went above and beyond my expectations
They do a great job without using chemicals. The carpet isn't drenched with water and dries by the end of the day. The service people are very friendly and professional. We have been using them for several years now and are very happy with the results.
very professional,,,,,friendly
zero residue, excellent customer service
cleaned first time and Jim/ technician was very professional.
The employees did an excellent very thorough job.
Online service request was followed up by a phone call within a day, timely appointment scheduled, technician called an hour before arrival, arrived on time as he stated on the phone at the beginning of the 4 hour window, looked over all the rooms to be cleaned and was completed within an hour with no mess and no fuss. Bill was exactly what I was quoted over the phone. Very pleased with the work and the friendly & courteous technician
On time, fast process, and good results from friendly employees.
timely, courteous, carpets were clean! Only comment is that the rying time given to me over the phone was not correct and i'm very glad the person who came let em know what it really was. Over thephone the woman said 2 hours...it seemed odd to me then.