Client Testimonials

it works

a very polite. well dressed service man came to my door, introduced himself and then did his work quickly and quietly and gave me a bill and left, no haggling, no standing around waiting for a tip...awesome, i will use you again!

I initially turned to zero rez because of its chemical free alternative to carpet cleaning. Over the past years I've appreciated the fast, knowledgable and friendly service that I recieve. During my last service the initial operator that was sent to my home was rude and very unprofessional. Ultimately, I had to ask the operator (D. Castleberry) to leave my home before the service was completed as I'd become uncomfortable with his behavior. Knowing that his behaviour was uncharacteristic of ZeroRez I called to make management aware of the service agents behaviour. My concerns were addressed and another operator was sent to my home to complete the work that same day. I was pleased with the service(D. Anglin) and expedient manner in which they responded with the excellent service that I have come to expect from ZeroRez

Carpets cleaned up well considering the age of the carpet. Just a few stains that would not completely come out as I expected. However, the overall result was excellent. I hope that those stubborn stains will not resurface again over time. The service technician was excellent, timely, efficient, pleasant and very professional.

Your rep was on time. He was polite clean and went right to work.

Very good products.

One of the most pleasurable experiences I have had in a long time. The technician was excellant. Very knowledgable of what he was doing. So polite. You don't find youg men as respectful as this young man. I believe his first name is Aubrey. He should be commended for his service. Your company would do well to keep him around for a long time. Not only that, the carpet was so clean. I had steps that were my main concern. They were deeply soiled. I brought it to his attention and he told me not to worry. He would see what he could do. The steps are GREAT. Clean, Soft and no chemical smell. Zerorez and Aubrey, Yall did that dog gone thang!! Thanks.

Loved your technician - Daniel. Super nice guy, very informative, readily answered my questions. My carpet looked fantastic when he finished and I really like how great the carpet felt and the short drying time. Great Job!!

I liked the specified time window, the flexibility of the service tech, and I was impressed with how quickly the whole process took place

Efficient, reliable, effective. Carpets look much better and like the idea of no residue

No chemicals.

Your carpet cleaning formula works. My
carpets look feel and smell wonderful.
Your service people are well trained,
polite and professional.
Jarvis was outstanding!!

Very professional and like the les wet carpet

I like the idea of no detergent being used on the carpet and the prices seem very reasonable. The technician who did my carpets did an excellent job.

Removes pet stains

Quality product. Great customer service. Friendly technicians.

The technician was very curtious and did a great job even being late in the day.

Friendliness of salesperson!

Service man was very pleasant and took his time with my carpet. Stains were pre treated and removed!!! I've used 2 other cleaning companies without satisfaction, I am very pleased with the way my carpets turned out

Your technician, Zack, was very professional and informative. He came in, got the job done & in a reasonable about of time. My carpets look beautiful...I did not even know my stairs would ever look as good as they did once he left. He did a remarkable job. I would definitely recommend your services.

Depaar Mason was very professional, thorough, and efficient. He is an exemplary representative of your company. Robert Ward was very professional as well.

professional staff

My carpets are old and had lots of spots, the pre-treatment and cleaning did an amazing job of getting rid of all the spots and brightening the carpet. Our technicians arrived on time, were very personable and professional and were finished within 1 hour 15 minutes, and they had to re-position the hoses once for a basement room within that time. Would definately recommend Zerorez.

Anthony was excellent. He was very thorough and communicated with me about some concerns he was seeing with the cleaning of our sofa. Great customer skills- he noticed that my 4 year old was very interested in the process and taught him how to clean a cushion.

Effective and service is professional

The two gentlemen that were sent out were very polite and conscientious. In addition to the job, they did their up-selling quite well, not too much and with no judgment. Very impressed.
The only reason why I did not give a 10 is because one stain did not come out. I understand that it is a stain, its just that I had high hopes.

The team showed up on time, were very professional, and very helpful. I appreciated their expertise and advise. Richard, Daniel, and George did a great job.

Both are very good. Emmanuel was wonderful.

The time to clean 4 rooms was very fast, less than an hour. Carpets looks very clean afterwards. Cleaners were very kind and professional, helpful and listened to our concerns.

I liked my service veryuch however it seems the fruity smell is not there any more. Did you change the formula