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Client Testimonials
The job was done very well and timely. The most impressive experience was with the contractor who performed the job, James Vo. He was extremely polite and positively responded to anything we asked for. James is a model for CRM there is no way one could improve upon his customer approach.
good job
Shelby did a fantastic job! Prompt, Professional, and Courteous!
Tecchnician, Natahsa, weas on time, pleasant, personable, customer focused, covered all the detail...just a great representative of a great company
everything
The technician was very friendly and professional the carpet look good
The feel of the carpet afterwards
Everything!
The friendly service and the quality of work.
On time, fast and great job!
Your service team is always friendly and takes pride in their work and seems to care about our home.
The service technician, James, was very professional about the way he conducted himself. Not at any point did I feel that he was trying to rip me off, in fact, I felt assured that he was looking out for my best interest.
Fast
Ease of scheduling, friendly service provider (I believe his name is Damien) and overall quality of product.
Excellent service.
Timely service and call ahead of arrival. Technician was curtious, did a thorough job and explained the charges
Clean and fresh smell, carpets look great.
Fast service and quality job done by your tech. She did did a great job, very professional.
Excellent services. Great job on my carpet.
I loved the honesty of the associates. Knowing it could be a job they could have walked away from b/c the carpet technically needed to be replaced and they told me that from the beginning. Knowing I had a bad issue with my mother's dog and the whole team worked together to get me a GREAT deal to get me clean carpet and ensure it would be safe to clean it. My house smells sooooo good!
Cody was very professional and thorough. Exceeded expectations
Carpets smelled wonderful following cleaning.
Excellent service, polite crew, a job well done.
Very prompt. Smells great even next day.
Jonathan showed up when scheduled, was VERY professional in discussing my concerns and extremely thorough in cleaning and sterilizing our carpets. Upon his return for spot care, again he was very thorough and cordial. He has done a super job both times, told me how to keep my carpets cleaner and took great care of my wood floors. So damage was done! I look forward to having Zerorez come each year to care for our carpets!
This is the only carpet cleaning that I like so far. My husband used to clean carpets and I didn't like their's, even before I heard of Zerorez. I don't know how exactly you all do this, but I love it!!
The technician was on time and very courteous. Because of the fabric of our sofa, the stained area didn't look good for long (they're back).
We also had area rugs taken to your cleaning facility - I picked them up on Monday - nicely done and I was able to buy new pads while picking them (didn't know that was offered!).
I read on the review site that Zerorez also cleans tile floors - I did not know that or would have requested pricing and the particulars.
I think when customers call in, it would be good to review other services offered - just a thought.
Quick and professional!
Easy to schedule, reliable, nice people, good job.
First of all, it got up the pet stains. Second, the basement now smells wonderful. And third, the technician was absolutely great. I highly recommend this service to anyone.