based on 240 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There have been some issues with our kids that they were not looked after properly
Love the communication between the teachers and parents!
My child started lightbridge -Glenside as an infant now an older toddler the staff has been great. My child feels safe and loved. The environment is warm and welcoming and has shown care and understanding
Lightbridge Academy in Plainsboro stands out as an exceptional school, catering to children from infancy through Pre-K. The staff establishes strong relationships with each family and supplements the curriculum with external programs, such as Amazing Athletes. This allows children to engage in extracurricular activities, which is particularly advantageous for parents with limited time. I appreciate this aspect, as it allows me to provide my daughter with additional experiences that might have been challenging to arrange otherwise. Thank you all for everything from Nia and I.
cannot say enough wonderful things about Ms. Dominique. From the very beginning, she has been nothing short of amazing with my daughter. In her care, I’ve watched my daughter grow in confidence, learning, and social skills in such a beautiful way.
Ms. Dominique has a natural gift for nurturing children—she creates an environment where they feel loved, safe, and encouraged to be themselves. She goes above and beyond, not just teaching but truly caring, guiding, and inspiring. My daughter looks forward to her time with her every day, and as a parent, that means the world to me.
It’s rare to find someone who combines patience, kindness, and structure so perfectly, but Ms. Dominique does it effortlessly. I will forever be grateful for the positive impact she has had on my daughter’s growth and happiness. She truly treats every child as if they were her own, and that kind of love and dedication cannot be matched.
Much love to her, from Aubrie’s Mom
Both my kids have attended Lightbridge Academy of Plainsboro. Both my kids love the school and have learned so much. We couldn’t be more happier with their progress and education and staff is amazing.
Everything the staff, teachers, and how they are taking care of our kids.
I want to share honest feedback because I’ve been very disappointed with my family’s experience so far. The program feels disorganized and more like expensive babysitting than an intentional learning environment.
Here are the main concerns:
• Lack of classroom organization: My child is constantly moved between classrooms (orange and purple) without a clear transition plan. She doesn’t have a designated cubby, making drop-off and pickup unnecessarily stressful. Her belongings are always mixed up with others despite being labeled, and we often find other kids’ items in her bag and vice versa.
• No curriculum visibility: There are no updates, videos, or communication from the teacher about recurring circle time or structured learning activities. As a parent, I have no sense of what the children are actually learning.
• Food handling issues: Food isn’t logged correctly, items placed on certain shelves in the fridge are moved around, so the order of meals isn’t given based on parental preferences and snacks with additives and dyes are given without approval. Random food is offered to kids without parental consent.
• Afternoon care concerns: Afternoon teachers seem to disregard preferences shared with the main teacher. There’s no consistency or memory of parent requests. Instead of engaging activities, the kids are put in front of screens in the MPR while teachers sit and chat. They forget to offer the afternoon snack sometimes too.
• Overall lack of structure: There’s no consistency in communication, curriculum, or classroom routines, which makes it difficult to trust that the environment is meeting children’s developmental needs.
For the cost of this program, I expected a structured, organized, and enriching environment. Instead, it feels uncoordinated, inattentive to detail, and not aligned with the values of quality childcare and early education.
I hope this feedback is taken seriously and leads to meaningful improvements
The older, seasoned, and compassionate staff truly stand out. Their experience and empathy create a safe, attentive, and nurturing environment for the children.
However, from my observations, some of the younger staff would benefit from being paired with more experienced staff, as they may not yet have the skills needed to supervise children as attentively as required.
That my child is always (at least now) eager to go to school and learn and be with friends
My buddy learns a lot at such a young age, everyone is so kind and loving to the kids and there is great communication.
I love our LBA family. Our child has attended Lightbridge Academy since he was 3 months old. I love how friendly the staff are from the time you enter the building until you leave. The front office staff are the BEST! They set the mood for the day. They know each child by first name. This warms my heart walking through the doors each day.
The front office staff provides excellent, timely feedback on my child’s needs through parent-teacher conferences. I have never heard this before for a daycare, but I am thoroughly impressed. They ensure that they communicate early and often if anything needs to be shared with the parents.
The director Paige is the best. She gets down to the children's level and rolls around with them during playtime. It is great to see how much love and care she has for the families.
Paige is an exemplary leader who cares for those in her charge. She ensures that she does everything possible to care for her staff.
Overall, we would not want to go anywhere else! My child is learning so much for his age; it is mind-blowing.
Thank you, Lightbridge Academy Huntersville, for being the bridge for our children.
The administration at lightbridge Glenside is wonderful and we are so happy with the center. Jaclyn rules!
The teachers I’ve encountered have always been able to tell me how my child does from day to day. They are very attentive to each child. The administration is also always friendly when you walk in and readily available to answer any question.
We are very happy with Lightbridge Montvale and the care that they provide for our infant daughter. We feel that she is safe, surrounded by great care takers and is appreciated as a unique individual. We love the consistency of care and we'd recommend LightBridge to all friends and family.
My kids are happy, I know what they’re up to all day, the teachers all know them regardless of if they’re in their class, and I get told constantly that my kids speak very well and are learning really fast.
Love everything about the facility and accessibility. I love the ability to talk to the director about my concerns or questions and get immediate responses. Love the ability to work together with staff for my child’s development.
My husband and I are very happy with the program that Sandra and Cristina implement through the support of their staff. They have made us feel comfortable coming to them with suggestions/feedback and have an open door. Our boys' teachers are nurturing, communicative, and understanding. They are both thriving!
the administration not holding themselves accountable or their staff. have reached out multiple times via the lightbridge app and email and they have not responded. if the staff is overworked and cannot input daily activities onto the app then there should be no app.
The facility is kept very clean and organized,l. The teachers are incredibly sweet, warm, and caring. But the best thing about Lightbridge is the amount of communication. I feel like I am always "in the loop" with what's going on and any changes that might be made as well as kept up to date with my sons day to day. It brings a lot of peace of mind when there is this much communication between my son's teachers, the directors and my husband and I.
The individualized attention
Definitely appreciate the consistency in routine and consistency in teachers. My son knows who is caring for him and what he has to do. The variables are usually just behaviors and weather. We love the themes too, but wish there were more different topics like different countries, oceans/waters, dinosaurs, trees/flowers, colors/color mixing, house/furniture/kitchen items, groceries/foods, dances, etc. All of these different themes would help with expanding vocabulary and also learning what their friends do with their families.
Once I get used to all of the things I have to do to prepare and bring for my child to daycare someone new is there and doing things differently and it is incredibly frustrating. Every 3 weeks or so there is some new rule or policy that I am reminded of that was never made known in the first place. It is incredibly stupid to say we have to take sleep sacks home every day and wash them. How about you stop force feeding all the babies and then immediately laying them down and having them spit up constantly and then they won't need to be washed every day. I am about to take my daughter out of this center as I am stretched thin. Trying to keep on top of which sink I am allowed to use to wash her hands as I juggle holding her, her bottles, and not tripping on the babies on the ground. The logistics of the room do not support all the changes you want us to make with how we drop off the babies.
I love the staff and the teachers. LB has a great daily agenda. My daughter is always happy when I pick her up. I know she is being well cared for and learning so much! They actually care about all of us. The building is clean and beautiful. There are windows everywhere and the outdoor play area is so nice. Just very happy all around and have been for years. They have great communication and I feel comfortable approaching the leadership staff with questions or concerns. LB always has fun theme weeks and events scheduled. It’s a great place!
The staff is wonderful and very willing to work with any requests. Completely transparent and personable. I love it here
Friendly teachers and staff , great learning environment and engaging activities and events for family to participate.
Overall, I’ve been happy with Lightbridge for my son, but I’ve consistently had concerns with the director, Jessica Lassiter. Over the past year, I’ve experienced multiple communication issues—lack of clarity, limited transparency, and a dismissive tone. I’ve had several conversations with Jessica seeking more information or clarification on different matters, but they rarely led to productive outcomes. At this point, I’ve stopped asking questions altogether because it feels like the effort won’t be worthwhile.
VPK class is very impressive. Teachers are amazing. The variety of material and different ways they teach them is really great. I also love the daily updates and pictures.
The teachers are so incredible that I can say I feel like I found my "village."
Lightbridge Academy has felt like such a home for us! We have been here since day 1, moving from one kiddo enrolled, to two, and now will add another little one next year!
Every teacher we have ever had my kids still talk about! The admin team is so sweet and knowledgeable and always there when I need them! It isn't just a place of childcare, but a place of love and family!
If curriculum is what you are looking for: My son graduated this past year and just started Kindergarten! At his first parent teacher conference, they raved about how he hit level in all areas, first grade level in other areas like fractions which he said he learned at Lightbridge! His handwriting and literacy is going well at homework times and I truly thank LBA for preparing him for all of that!
If emotional development is what you are looking for: God blessed LBA with patient teachers who were there for my son with big feelings and helping foster them! They are currently there for my spicy daughter who is 2 and they are helping her learn to use words vs. actions and patiently helping her become more emotionally stable!
It's hard to give your kids to someone else for childcare, but we are thankful for Lightbridge for being a place we feel comfortable doing that!