based on 261 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We truly appreciate the structured routine, engaging activities, and how patient and loving the teachers are. The staff is so caring and attentive, and it’s clear that Koe feels safe, comfortable, and genuinely happy here. We’ve seen such meaningful growth in him socially, emotionally, and in his learning, and that means everything to us. We also really value the communication from the staff, it helps us feel connected and confident in his care every day.
We’ve had a really positive experience overall. The teachers are warm, attentive, and genuinely care about the children, which gives me a lot of comfort as a parent. I also appreciate the structured daily routine and the focus on both learning and social development. It’s clear that a lot of thought goes into the activities and curriculum.
The communication from the center is also something I value—being able to stay informed about my child’s day and development makes a big difference. I’ve seen noticeable growth in independence, language, and social skills, which I credit in large part to the environment and support provided by the team.
Overall, it feels like a safe, nurturing, and engaging place for my child to learn and grow, which is exactly what I’m looking for.
My son has been attending Lightbridge Academy since he was 15 months old, he's now 5 in kindergarten, his last year. What initially drew me to this location is the positive reviews I read upon research. I must say, the atmosphere held true to being warm and family like, which I appreciate. The curriculum is impressive. My son was doing addition/subtraction and greater/less than since he was 4! However, with that being said, I had higher expectations for the kindergarten curriculum. I thought it would be more challenging but in my opinion, curriculum is similar to pre k 4 curriculum. I would send my kid here if I had to choose again. I'm happy his education journey started at Lightbridge.
We are generally very happy. The teachers are wonderful, we appreciate the communication and updates in the app, and the kids are happy.
Some little things we don't like:
- They have snacks in the room that they give out to the kids freely, and it's not necessarily things that we give at home. (understand in emergencies, but shouldn't be a daily thing)
- When we pick up, there is sometimes a video playing on the iPad. I think it's "yoga" but really just a video. For what we are paying, I expect the teachers to be engaging and playing with the kids and not throwing on a video.
I would appreciate it if teachers could support children with basic personal hygiene, such as wiping their noses and ensuring they clean themselves properly after potty as this helps maintain hygiene standards for all children.
The faculty and staff are so supportive and attentive to my child and my family.
We liove her class. We recommend Lightbridge
I love my daughter’s teacher, Ms. Estrella! I knew my daughter was going to be taken care of from the minute I introduced myself and had a conversation with her. Her energy is contagious and she really loves what she does!
Inclusivity
The teachers do a good job managing the class and keeping the day structured. The curriculum is strong and there is good parent communication. I feel like the building is secure.
I love Lightbridge! This was one of the only daycares in the Richmond area that I actually felt comfortable sending my son to. The school is always clean. The classrooms are bright and fun and interactive. And most importantly, they prioritize safety. Lightbridge is also the only school I was able to find in the Richmond area that offers a significant degree of flexibility when it comes to student attendance and they really do consider the needs of working parents. So, it was a no-brainer when it was time to decide where I would be sending my son.
Center should focus on learning of the kids
Clean space
Camera access
Great administrative staff
Music and sports programs for kids
I feel so grateful to both Nicole and Ms. Gargi for the incredible care and sensitivity they show up with every day. Ms. Gargi is so attuned to my son, and Nicole never fails to hear and address my concerns. I just wish some of the other teachers were less gruff and more sensitive with him.
I love how I can drop off my child at any time. I also love how well staffed they are. I love the ability to see my child on the cameras. I also appreciate how kind and nice the staff are.
My child stays busy during his time at daycare .
The communication from the teacher has not been great, despite repeated requests to be informed about behavior and mood changes, incidents, and illnesses regarding our child.
Communication is terrible
Frequent turnover of teachers
Unpleasant attitude in the front office
I like the staff, the directors and the teachers. Everyone is very kind, helpful, and just easy to work with. I truly feel the teachers care about my child.
Lightbridge has given my daughter so much, learning, comfort,
The teachers really care about your children!! They take the time to get to know them and pay attention to your specific accommodations. Highly highly recommend!
We would like to see more toddler activities throughout the week. It would be beneficial to remind caregivers to be more gentle when handling the children or when they are crying.
It is a great environment! The teachers are very kind and attentive. We like the Lightbridge app a lot, which keeps us informed of his activities throughout the day.
The ratio of babies to teachers for infants is small which is great. Teachers are all friendly and attentive. Very clean building.
Everyone is absolutely amazing from the teachers to the directors. There is no where else i would rather send my child. I would recommend this place a million times over
Ms Mary was great, overall I I feel like my child was going to good school with good friends around
We truly love everything about Lightbridge Academy of Scarsdale. The activities are engaging and thoughtful, and the care and love they show to our children mean so much to us. We feel very comfortable and happy having our child here.
My daughter feels safe enough to learn and grow emotionally. The staff teach their hearts and their minds.
Communication and staff are great.
The program is educational based and my children have fun while playing. The teachers pay particular attention to each child’s needs. I feel comfortable when I am leave that my children are always in good hands.