Client Testimonials

I was very pleased with your service. The young man, Jason, who came to do the work
along with a nice man apprenticing with him, explained all the products and what he
recommended for my situation with animals (2 cats). They performed the work well
and were extremely thorough. The carpets looked beautiful when they dried and the
drying only took about 12 hours which was exceptional. The last time I had my carpets
cleaned by a different company the drying took over two days. I have him
scheduled to come back in a few weeks to do my basement and would thoroughly
recommend both him and your service to anyone.
Thank you so much.
First name removed
Only share my first name on this - not my last name or email address or phone no.
or to any other company.

Prompt, professional and thorough.

The Zerorez employee arrived on time, was friendly, efficient, and we were pleased with our clean carpets. Great job!

Great service and no chemicals! Our wall to wall Berber carpet and 2 area rugs were cleaned to perfection!

Joseph had GREAT customer service skills and even better carpet cleaning skills. He left my carpets beautifully clean and went above and beyond!

service was prompt and efficient. Christian was pleasant and did good work.
Thank you

Do a thorough job.

Low residue

Several things. The person I spoke with to make the appointment was very pleasent and took the time to make sure to accomodate my schedule.
I was reminded of the upcoming appointment by email and text and remlnded of prep work on my part.
On the day of the appointment, I was notified when the technician was about 30 minutes out.
The technician, John, couuldn't have been better. He arrived on time, He was pleasent, proffessionall and efficient. The procedure took less time than I expected and the result is better than I had hoped.

All in all, a positive experience from end to end.
Highly recommended!

Technicians were great! Very thorough

We are repeat customers
Outstanding! The only word I can use. Everything from customer service to the professional cleaner. My carpets and furniture looks fantastic!

I initially reached out to Zerorez as I believed I had a very strong, pungent odor emanating from my newly installed carpet.
I'd previously reached out to the installation company but only received a limited response.
Upon inspection, the technician did notice in a few areas the same odor I'd experienced and made a few suggestions, one which was a concentrated citrus and detergent mix along with other cleaning agents for the initials steps in the process.
As the weather was just starting to get cooler outside I could really leave the windows open as long as I would have liked.
The carpet was dry-to-the-touch by about 8:00 pm that night; the cleaning was completed around 2:30 pm.
The citrus aroma, while a nice change from the off-gassing in the padding, only stuck around about 3 more days.
At this time we're back to where we started, although not as intense.
I imagine it wears off over time.
Yes, I would recommend Zerorez for their very professional, above-and-beyond, carpet cleaning services.

Quick response, polite and knowledgeable employees, carpet looks great!
Thanks!

Less chemicals used and still gets the job done

Appreciate the more “organic” approach to carpet cleaning

Friendly staff. They did a great job!

Leaves the carpeting clean and soft. Great cleaning.

Overall, I had a great experience with Zerorez. The gentleman that came to my office was courteous, professional and did a great with the office furniture and rug. Everything looks fantastic!

Great company! They did an excellent job cleaning our living room rug and bedroom carpets. The technicians were absolutely amazing....friendly, and very professional! Their prices were great as well!

prompt, professional, pleasant

My rep was very helpful Explained everything.

I love that the cleaning chemicals are not harsh, don’t leave a residue or a smell in my house, and yet were so extremely effective in cleaning my carpets! The tech was super knowledgeable and efficient! Thank you so much! Will use this service again and will definitely recommend to my friends!

great as always

Makes carpets look new with no residue.

Zerorez simply offers the best rug cleaning service available, period. As the name says, no residue, plus rugs get vibrantly clean and de-odorized, while we have never noticed any degrading effect on the colors. Also, the staff is always friendly and helpful.

Our service technician was great! He explained everything before cleaning and after. He was very knowledgeable and respectful.
I was amazed at how well the product worked, that it is safe for us and our furbaby.

The tech was on time and very professional. He managed to clean every spot identified. The carpet feels clean, not sticky, when done.

Great Service, the carpets were well cleaned. The cleaner was very professional.

When JP finished cleaning my carpet it looked so nice. He did a wonderful job cleaning it. JP is a nice, kind and caring person. You have a great employee.

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You're easy to get hold of. Your assistant is on time. Your assistant explains what he's going to be doing. If we add anything, he let's us know what the extra fees will be. He gets to work right away and does an excellent job. He double checks he didn't miss anything. He has me verify he didn't miss anything.He's been informed how long I've been a client so he makes sure I'm happy with his work. The secretary who handles the phone is very nice and can answer any question. Drying time for the carpet is fast. Thank you for taking such good care of me!
R Manley