Client Testimonials

Prompt, Friendly and Quality follow thru and excellent results ! The method of avoiding a long dry time is very effective !

It was quick, easy and the service team was really respectful and great.

Our technician Roy, was very very knowledgeable and gave us all sorts of tips on caring for our carpet. The communication was great with the company right down to Roy showing up right on time. Roy was very thorough, careful, friendly and committed to doing a good job. A+ all the way around!

Jacob was very professional and very courteous

Very nice job. The tech was helpful, competent, and also very nice.

The team effectively eliminated the presence of pet-related odors.

Excellent customer service and very detailed info concerned request rug cleaning. Looking forward to finished product!

The Service Tech did a GREAT job, was very friendly, upfront with everything, and took care of the floors for us!
I highly recommend ZeroRez and especially our technician!

Cole was super easy to work with. He spent his time listening to what we needed, then went about cleaning.

The carpet cleaning and air duct cleaning is fast, professional and worth the money

The rugs look like new! No stickiness to them like some cleaners.
Brandon was thorough and professional. I would definitely use the again.

Owen was very attentive and thorough. Thanks!

Friendly service

Technician Edwardo and Victor very professional and did a great job and they vacuum and cleaned before they leave

We reviewed them many times. They do a good job, the technicians are great and they are always on time.

All

There were no surprises. Technician arrived on time, efficiently did the work, and left. I have a very clean and fresh carpet. Just what I paid for.

Quick scheduling and noticeable results

Great deep cleaning of upholstery and flooring in a high volume rental property. Jarrett was a pro, courteous and efficient. I hire these guys at least once a year for my rental and will be having them come to my new house as well.

Great service by the provider Devon. Definitely a 10 out 10!

See my previously submitted answer that addressed both Crews that came.

Tricia

I had 2 different Crews. The first crew of 2 did my dryer vent. They arrived on time and gave me a 15 minute heads up they were on their way. They cleaned out the duct after removing the protective cage and discovered a bird's nest and a wasp nest inside the protective cage covering the vent. They cleaned it out, replaced the protective cage and then took care of the mess that landed on my neighbor's patio that was right underneath the ladder. I think they were here for about 40 minutes.

The second crew consisted of one and he cleaned the 3 carpets I had wanted done. He was originally scheduled to come between 3 to 5, contacted me as he had some cancellations and could arrive at noon. I first told him no as the dryer vent was being cleaned, but when that crew arrived in 5 minutes after this call and I spoke with them they said it would be no problem. So I called Mark Miller, the carpet person, and told him he could come and do the carpets. He arrived within minutes and started working. He did an excellent job and removed all of the stains in the small bedroom. I added the protective stain guard besides the one I was already getting for the living room carpet. I think he was here about 2 hours.

The only problem was that I had to wait longer to put my stuff back in both rooms (that I had removed that were breakable like the lamps or small pieces of furniture like the plant stands, magazine rack, cd player, etc. that the protective guard was sprayed on as it took longer for that to dry. But it was definitely worth it. Mark also explained I should vacuum thoroughly those 2 rooms in 3 days, which I will do.
Tricia

Positive customer experience

Great service, clean products and the floor looks good. This is the 4th time we have gone with Zerorez and will continue in the future.

Thanks

They were friendly and quick. There was a problem with a couple of spots that were not removed, but a technician came out the following day and corrected the problem.

You use great products that aren’t harmful. All technicians have always done a great job and are professional and always seem happy to be helping

Courteous and professional service.

Buddy is very professional and does a great job ! I will have him back

Jaylen was amazing! So professional. He wasn’t just a technician he was a full on restoration consultant. Taught me about and fully described every step of the process. Costs were fully explained in detail BEFORE the job began. Courteous. Friendly. Fast. AMAZING.

We had Zerorez clean our tile and rugs, and I honestly went in with low expectations. Ha! I’m rarely impressed by these kinds of services. But the water-based cleaning they use really surprised me. No harsh smells, no sticky residue, just genuinely clean floors that looked better than I expected. Christopher was excellent, professional, knowledgeable and took the time to explain how everything worked. The results were obvious, and the whole experience was smooth from start to finish.