Client Testimonials

carpet looks good. people were good to deal with

Very professional and friendly. Nice work

He was professional,friendly on time and got the job done my mattress look brand new again

Knowledgeable tech, helpful scheduler, and our rug turned out great.

Quick service and good communications.

Your personnel are polite and well trained. You take extra care with walls and furniture to not compromise or scratch or leave extra water drips. I like the pre-walk through to look at problem areas, spots, answer questions, etc. The results are good, and not perfect, but I don't expect perfect with 15-20 year old carpeting!

On the most recent visit, the truck had a problem. The crew had to leave and come back with a different truck. The trainee estimated it would be one hour before the return. However, it was 3.25 hours before return. Management level personnel might have foreseen that a phone call back to the customer about the delay should be placed --- the return was well past the original window cited for the job. Also, management might have offered some sort of future coupon or a small discount for the inconvenience of the customer having to wait upon the return and potentially having to have changed other plans in order to get the job finished same day. Thank you! I say "management" because I think it's more on the upper level leadership of the company to have those procedures in place when a problem arises, not the cleaning crew responsibility.

no issues
carpets dried quickly

Great customer service, and carpets felt so clean!

Are able to get most stains up or very less noticeable, especially on lighter carpet.

Excellent service

I appreciate the how quick it was to schedule an appointment. The technician was courteous and friendly. My carpet looks great!

They did a thorough jobs on my rooms.

Comprehensive cleaning
Courteous staff
Competent staff
Knowledgable staff
Efficient Time Management

Pet friendly; polite and efficient service provider who kept me informed regarding timing of his arrival.

They did a great job.

Quality of work

Great service and excellent job by Jeff

Excellent cleaning service. Our rugs can get really dirty and Zerorez does a great job cleaning and making them look new again!

Quick easy effective

My den floor looks like I have new carpet.
Person explained each step of the process
Zerorez gets out puppy stains and smells

Professional, take great care of my home, corner guards were great.

Loved both the Upholstery Cleaning and the Dryer Vent cleaning services. The team was thorough and timely!

Great customer service and my carpets look brand new

As always John and co worker went beyond my expectations. They always go the extra mile to make sure their customers are completely satisfied. They are prompt, courteous and personable. Their prices are reasonable. The whole staff including Sierra are wonderful to accommodate. Glad I found them and will spread the word around.

Not only was my carpet clean, it really looked new again. It was soft and fluffy and left the house smelling fresh. The technician arrived when he said, was respectful, professional and thorough. I will absolutey use Zerorez services again.

this is the 4th time in several years that I have used Zerorez. Everytime their quality of service has always been so good. Again, he was on time, called before arriving, checked the areas in need of cleaning. Asked many questions so he knew just what was needed to do a great job. We are again so pleased with the service and care that Jackson gave us.

Joshua was outstanding, he explained everything he was going to do. He was very conscientious.

The technician was very professional and scheduling was convenient.

Friendly and professional

Fast friendly people