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Client Testimonials
Greta job. Timely and professional.
No soap, great service. Technician was awesome!
The technician was very courteous and helpful. He did a great job. Would recommend.
Shane was an amazing tech. He was quick efficient and did a great job with our three bedroom townhome. Definitely would recommend this company to friends and family
The team that came out to clean our carpets was professional and thorough. I am a little disappointed that some of the pet odor and one of the stains has returned about 24 hours later, but they did inform us that since they were very deeply set in the carpet and underlayment that this could happen.
The carpet looks so much better! Thank you!
The people are very friendly and professional. The carpets are super clean with no smell.
The end result was absolutely amazing! I had a sofa with two recliners and three single recliners cleaned, the young man that came out the second time did a fantastic job. I will say it does matter who the service rep is because the first crew that came out to do it really was not good at all, and I had to have Zerorez come back out. I wish I had the name of the gentleman that came out the second time because he was fantastic. Kudos to him!!
I especially like the quality of work. But I also appreciate the customer service. Answering service gals sound very polite and accomodating. Techs on field are always on point!
Awesome service!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
Service is friendly and and the staff is accommodating and easy to work with.
Very professional service. Worked very efficiently to get our office carpets cleaned. He also mopped behind himself each time he exited the kitchen
Excellent Service. Great Results
Everything
Thank you once again for a job well done Marcus. Marcus was prompt and went straight to work. Great job and finished in a timely fashion.
He did an excellenet job. Great attention to detail and the carpets look amazing. Thank you!
an appointment was easy to schedule and the technician called to confirm and give an estimated time of arrival.
The technician arrived and was easy to work with.
the service areas were identified and i was consilted about the services available for it.
the technician worked efficiently and made sure to protect the areas that were not part of the service.
the payment process was efficient and i received my receipt as promised.
Tyler and Isiah were wonderful, they were on time, very friendly, very professional and very thorough!
Cameron was very nice, polite and paid attention to the problem areas we pointed out in our carpet. It looked nice and clean when he finished. It was pretty dry by 5 pm.
My carpets looked great and more importantly(to me), felt great after our technician left. He was very good, thorough, and effficient. He even came back in with his equipment after I realized I had left a fan sitting on the floor in the main room we were having serviced. Great experience.
Able to schedule an appointment quickly.
Came out and completed the job in less than 2 hours.
Competitive prices.
Zerores was recommended by Steinberger Floors and I was very pleased with the carpet cleaning results.
Andrew, the tech, was really great. Very personal and professional. He went over everything and explained in detail the costs.
If and when I need a carpet cleaner, I will definitely call and will recommend Zerores and Andrew!
Linda D
Quality service.
Ray was great. He cleaned our couch thoroughly and kept us informed throughout. We are happy with the service and professionalism that he provided.
Great customer service
Variety offered, specific, well organized to make decisions on what I’ll need.
I enjoyed speaking with the technician who came to my house. He mentioned that he could also apply a protectorant after finishing the carpet cleaning. I asked that I might think about it while he worked. I greatly appreciated the fact that I wanted time to consider the additional services. Once he completed his work, I approached him and asked that he also use the additional product as part of the services performed on Saturday. The gentleman was respectful, efficient, and left my carpets looking wonderfully rejuvenated. Great Job!
Seems to work well though after the carpet dried, the next day, I could clearly see many of the spots that I could not the day before right after the technician finished. That was disappointing
Love how fast-drying the solution is. Also how beautiful our couches look. Matt was very thorough, efficient, and kind.
Our technician was great. He arrived in a timely manner and was very professional. He took the time prior to the cleaning to review the areas on the carpet where I noticed heavy stains and talked through treatment options with me. The cleaning itself was quick and efficient.