Member Testimonials

The trainers for the classes are great - very motivating! :)

Nice gym, friendly staff. The only bad thing that I have seen until now is people seating down on the weights area to ready the newspaper at 18:30 while the gym is pumping. Someone was seating beside me on a seating bike and started eating a sandwich. That is disgusting. But the worst is people recording others working out to post on social media. I don't mind when people is taking pictures of themselves but recordingothers without permission it is illegal.

Thank you for good range of classes and flexible time-table; for sending updates and informing about the changes. It's great that you have longer working hours. Coaching Staff members are really friendly. Cleanliness is very important and your cleaning staff members are always visible and available. Very good experience with you :)

The numerous facilities available and the different types of classes.

Score 10 on "how likely are you to recommend 1escape to a friend" since I have done so many times and they subsequently joined and love it.
As always, I love the fact that ye's are constantly improving, evolving, keeping ahead of trends, spicing up our workouts, ensuring we don't get bored and keeping us motivated.
The trainers at the moment are the friendliest and most committed gang in my 10-ish years & the community spirit around themed events like Spinathons, ToughMudder training or themed-classes just adds to the atmosphere around the place.
And the new machines, although it looks like the Daleks are taking over, are packed with amazing features that are certain to spice up regular "boring" cardio...

Good pool and sauna
Please tell staff

Friendly atmosphere; wide range of classes led by really good instructors; good range of equipment; much attention given to cleanliness - always spotless.

Kim inducted me into the gym and is amazing! I work nearby in workday and lots of us use that gym and think very highly of Kim! She is so friendly and professional and definitely a credit to one escape!

One thing though, I was in on Saturday afternoon 5th august and the girl on the desk was quite rude. I waited for a while before she even spoke to me (she was busy talking to a guy in another language) then when she finally spoke to me she told me to swipe in. This was my first time using the gym and my swipe was not working hence why I was waiting. I asked her also about the app on my phone which I was having problems downloading she was uninterested and did not help me. My email was wrong on the system and she told me I would have to call back later in the week as no IT guys were in to help me. I was pretty annoyed at the lack of empathy and her bad customer service. I went in again the following Tuesday and Kim was able to help me and had all resolved in 5min. Kim is brilliant but I was to write a review on the other girl it would be zero stars! But I love everything else about one escape - equipment, vibe etc!

It is the full package. Friendly stuff, very good courses, nice invironment

staff our great, friendly and helpful

i enjoy all the variety of classes, i would like to see earlier classes available but that is just me ;-) and more yoga and Pilates ( it can be hard to get a space )

i can see changes happening around the gym and that is great to see as i do think an upgrade of cardio equipment is needed ( loving the watt bikes) and also i think some sort of fitness technology is needed ( you could make that spin room into a virtual spin so you have options of going in to train when no classes are timetabled.. new craze, rowing classes ?? i think the morning crew would love this type of class short, powerful and intense workout .. would be great if Saturday morning classes started earlier

overall doing a great job and i am currently really enjoying my experience with you guys, i have to give a shout out to the amazing instructors that always give me the best work outs ( i have the MYZONE results to prove it :-) ) Karolina, Toyna, the french guy i always forget his name sorry ... i do like them all but these guys give me great results when i go to their classes they are very technical and you can tell they really know there stuff !!

Please do not worry about answering any of the above - i know how NPS so please do not worry about replying to my response in any great detail ... its all good

First name removed

great classes and gym is very clean

Service is overall good. Could maybe put notices up in mens bathroom about all those guys who seem to think its the place for shaving and brushing their teeth and spitting in the sinks. That's stuff you do at home !!!!

Professionalism, friendly staff, CLEAN gym (No 1) and the new WATT Bikes that upload my data to training peaks & strava that can be analyzed remotely by a trainer if need be.
The gym management very approachable which can defuse a lot of oncoming issues before they become an issue.

- Classes

Very new to One Escape but just love the friendly nature of all the staff there & the range of classes/equipment that is present to support a really good workout. Thanks so much to everyone who works there :)

Hi Guys sorry for late reply the services at the reception. the reception staff go above and beyond. to help in anyway that they can . and the products are fantastic you guys are doing a amazing job . keep it up regards Lewis Last name removed a happy gym member for many more years to come

The premises , classes and atmosphere.

Classes are good. Facilities are clean etc. Plenty of space also

The gym is big and not overly busy

Friendly staff, clean environment to workout, availability of classes.

the staff and the facilities. If any, change the lights at the spa in Dublin. In particular the jacuzzi. It feels like a bathroom.

High quality gym experience, pleasant staff, good atmosphere and location.

great staff, great classes, super atmosphere, love the spa area

Convenient

Clean

Friendly staff

Good equipment

So many things
The venue and location is amazing the pool is great the equipment is top notch
The motivation of the staff towards the customers and in general is top class . In general I have nothing bad to say about this gym best thing I ever did in years was joining 👍

Great staff and range of classes/equipment. Good for all levels, and the club tries to keep things interesting and varied for members within the classes/programmes and through one-off events and sctivities.

Everything. A plunge pool would be great tho ;)

Pool and spa, clean changing rooms

The activities in general (classes) and also the professionalism of the employees.

It is a great gym. Different classes at different times. The combination between the music, the lighting and the exercises makes them great classes, specially Dave's classes. Great swimming pool and Spa area.