6957 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your price is almost double our next highest quote. It was insulting.
Initial customer interaction was great. Unfortunately, their prices are astronomical. 6 of the 6 additional estimates from other companies/contractors were drastically less.
i ask to repair the bad wood Your company cames up with more than I ask for Did not like that can't anyone listen to what I wanted?
The estimator arrived on time and was very professional and helpful.
Your bid was more than 100% higher than the other window company.
I did not get the requested estimate. Your rep did not follow up
The cost was high. We had three builders quote us for this project.
We appreciate your time.
Great presentation but one of several - most which were of decent quality - some were hucksters.
I like your product, just the price is much higher than our expectation.
Well presented specifics of your windows. Good explanations on installation. Considering costs and timing. May be to high and wait to long. Thanks Nick and Kathy
The man that came out thank you’s name was George I don’t know for sure can’t remember but he was awesome he did an awesome job explained everything to me it was great and I do like the windows so thank you so much for everything God bless your company and God bless you
Provide reasonably service
John was very professional and responsive. I just cannot believe you charge $200 for and estimate. This makes it impossible to get more than 1 estimate, unless I am willing to throw away $200. Most of the other contractors I am dealing with do not do that and they great reviews as you do. It sounds as though you do great work, from what I have read, but I would be foolish not to get estimates before I decide which contractor to go with.
I will phone you.
William
A clear understanding of scope
I just wanted my shower floor tile replaced and I got a quote to replace it and my bathroom floor tiles because of some leeks that may occur!! Really!!! Also for the price I can get my whole bathroom remodel. Thanks but no thanks.
The gentleman who came to give me estimate to fix the water damage wouldn't give me a estimate unless I signed to hire his company's adjuster to talk to my insurance.
I wouldn't hire them for nothing nor recommend to anyone!
Bad Experience!!!
Your price is way to high I can purchase a whole New house with the price you want to charge me for a room and a bathroom in my basement
Just working the money 💰 out but yeah your good!
Dave was professional and helpful. I look forward to receiving an estimate from him.
They were professional and to the point.
There was no detail on this estimate for break down of materials vs labor.
Model numbers of equipment were not provided.
No statement of work was provided or even a general summary of what would be done.
the cost was at least 4 times the national average for this type of installation.
two line items for a $30,000 quote is lacking to a degree it cannot be taken seriously
this comes across as a we do not want to do business with you type of response.
it would have been better if you just said you did not want to bid the job.
Still getting other estimates but Bordner is on the top of my list.
Fast
I received three other estimates and your quote was twice as much as everyone else. Also one of your flyers were left at my house and none of the prices quoted on the flyer was the same quote I received from your rep.
Yes. We have not made a decision due comparing cost especially since lumber prices seem to have risen exponentially..
We are still collecting quotes to find the best fit for our budget. However, your quote is one of the higher ones we have received. We have one more consultation before we truely decide.
Very Friendly and helpful with ideas.
Sean is very kind and professional. He was able to assist me to formulate sound and reasonable goals for my landscaping plan.
The cost just did not make sense for us.