based on 6974 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had an estimate set up for a small backyard patio to be poured in concrete, less that 450sqft. The price that was given to us was ASTRONOMICAL...it was 4x the amount of the national average price per sqft of concrete AND was by far the highest price we have gotten x3 and some times x4. It is unbelievably irresponsible and unethical to be charging so much for a product that others in the same business are charging the national average for. I will NOT ever pass on your company's information and if anything I would tell people there is no way they should use you. Do better!
Jake was great. Personable. Informative. Helpful.
Cost. Your price was way to high for what other estimates were, besides my wife and I are on a fixed income and cannot afford your prices.
Prices seemed very high compared to others in the same product categories
Very accommodating
Mr. Friss is very professional and personable. His explanations are clear and he checks to make sure I have no questions. He gives me great confidence that I can feel confident in the services that will be provided.
good quality
Our consultant did a fine job of presenting the product and creating a solution - including making sure the differentiation was clear. The problem was twofold: the price, and how your process presents it.
We are simply remodeling an existing, in perfect condition, 3x6' walk in shower. The prices given were $24K guaranteed for a year, $20K for a month, or $16K for signing that night.
That seemed very "car sales" in style for something that was trying to be differentiated as high end. In addition - before we received the prices we told our consultant that we had our deck custom rebuilt last summer - 700 sq ft, two levels, with a complete underdeck ceiling below...stairs, joists, beams and all....for $75K with high end composite decking and railing. It took weeks to tear down, build new, and build the lower ceiling - much less an incredible amount of expensive materials........and the first price we saw was 1/3 of that, done in one or two days, with 3'x6' of materials. You lost us there, no matter the price cuts. Ridiculous.
I understand you're in business to make money. However, I was dumbfounded by the quote I received.
I continued to look and found comparable windows from a competitor for a fraction of the cost with a 4 week lead time as compared to the 16 week lead time I was quoted.
Your salesman was very well informed and a pleasure to have in our home The problem I had was the initial offer almost 38,000 dollars was overwhelming, especially since that was 16,,000 dollars higher than another bid that I had gotten and then for him to have turned around in the next breath and tell us that if we signed that day we could have it for 27,000 dollars was too much!!! I refuse to be high pressured by anyone that I do business with!!
I was particularly interested in comparing what I wanted to what would give the best results. The reason is that the original product was lovely and subtle and has been ruin by an intervening job. My conversation with allied was a clear discussion and I really appreciate that.
The price was to expensive.
The agent represented your company very well.
Taking time with us professionally and showing dignity and respect to us for our needs and ideas
Very friendly, understand that current project is a big project and expense and work with you even though I have changed a few things on project as we go along. They just want you to he fully satisfied and happy with your project!
Found another company for half of your estimate
It was a good presentation BT Caleb. Wife did not care for the shower wall selections. My concern was
Cost.
Was told I would have to get my own permits. I have had many things done in ground pool, patio, patio enclosure, etc. Never had to worry about permits. The price came in $2,500.00 over 3 other estimates I was given.
- pricing based on time of decision
- not respecting apointment time
The gentleman who was scheduled to do an estimate on our job was unable to come during the period we were slotted. That was Monday, April 12th from 1 - 2:30 PM. There was a mixup and he would not have been able to get to our home until around 4:00 PM. He called and was very nice, but that change of time did not work for us. We then decided that we had enough information to move ahead with contracting another company.
I think that a $1350 quote for a basic storm door is ridiculous. I'll buy one for $250 from Home Depot and do it my self and save $1000+. Just being totally honest with you.
way too expensive
It would have been nice but my house not only built for modern additions. Everyone was very pleasant and helpful.
George was amazing! Insightful, experienced, and comfortable to work with.
Our initial appointment with Tom Wilson was very informative. He provided an overview of the company and products. Samples of the product material was helpful. He took measurements of the area and advised on what would be possible based on our needs. We have a follow-up appointment with Tom on Wednesday. So far we are very pleased with Bordner products and services.
Carl was very friendly and informative.
Have the CEO call me...may help
David has been most helpful. Gave a thorough presentation and answered our questions. Returned our calls and was most helpful. If we can get the financing we need we will definitely go forward with the project. Thank you for asking.
Over a week now and haven’t heard anything back, no communication, at least give me an update or tell me the job is too big for your company, absolutely disappointed, just another reminder that online ratings are a big scheme
Carl Bob was very professional, informative, and friendly. He is knowledgeable about the product and helped me understand more about what goes into the installation of doors. I had a very good consultation with him.