based on 6945 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your price
THEY NEVER SHOWED UP I WAITED AN WAITED
more details on the project.
Sharpen your pencil. Your bid is slightly more then we want to spend on this project.
The estimate was much higher than we expected to repaint a door!
The overall price is more than we wanted to spend. Financing options are not ideal. 50% down is not in our budget. We are contemplating other avenues before reaching out for other options at a lower cost.
The estimate came in 75% higher than the other estimates I’ve received for the same work
way over my budget
Very professional and courteous. Took the time to fully explain each fence product.
Waiting to hear pricing. I know it is a process and takes time.
late for appointment.....
Prompt service. Also already used you guys for our brick restoration work about 2 years ago.
The estimate was higher than any of the 3 estates from other contractors..over a thousand dollars for a room. The gentleman who did the estimate was over an hour late for our appointment
I searched on Angie's list. Got a call which was annoying. There were other people talking on the phone to others and therefore it was very loud I could not hear. The young lady I talked
to was nic but like a robot...no personal touch.I was so annoyed I almost hung up. She talked to herself while entering info. I made an appointment which I canceled an hour later after that experience. Nevertheless, I got a confirmation the day before the cancelled appointment date. I then canceled a second time. p.s. after reading reviews I felt I made the right decision. My first consultation next week was made with the OWNER of a company, not a noisy call center and was personal and professional. I prefer that by a landslide.
The attention to details provided by Howard.
Professional and on time
Mark is very professional.
Send my estimate from Wednesday July 7
Your rep was very informative
I had two estimates scheduled. The first was on Tuesday 7/6 for 6 project around my house.
• Create a flower bed across front of my house
• Create a flower bed on right side of the house
• Remove hedge in back, create flower bed
• Deck
• Concrete platform for hot tub
• Retaining wall
The guy showed up I spent 2 hours explaining what I needed. He promised to email the estimate that evening or the next day. Never heard from him again.
The second schedule was to paint my house. Appointment was today 7/8 2:30 PM. No one showed up or even bother to call.
Seems like a very unprofessional organization. If I'm going to hire someone to do some work I expect them to do what they say they are to do, when they say their going to do it.
Both were
Your representative was very professional and nice.
YOUR EMPLOYEE RESPONDED IN TIMELY MANNER. I RECEIVED AN ANSWER TO MY CONCERN
The estimate seemed very high. I’m sure there is a more reasonable offer from another service.
Prices quoted was to high beyond my budget. I’m not remodeling my kitchen, just wanting to upgrade kitchen cabinets and backsplash.
I was very impressed with the professionalism and honesty of your representative, Joe Valez.
We need more information.
Matthew the estimator was efficient and professional in every way. But the estimated prices were way, way off my expectations and budget.
Appointment for estimate was made, email and text reminders sent, and an appointment window of 1.5 hours was reserved for them, but Beltway Builders was a no show. No notice of cancellation or apology. Thus, this review.
Being quoted 37k for a fence.
Communicate in a timely manner.