based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are on time and get the work done on time. i do think that the work that was done could use a second coat of paint. Thank you
They rep was kind and knowledgeable. Unfortunately the estimated exceeded my budget resulting in me going with another contractors.
The scheduling process was great! It was the rushed, not even looking fully at the project or hearing my ideas in its entirety before quoting me $1400 off top, and coming hours earlier than planned that was a huge turnoff for me. After speaking with my husband, he agreed this may not be the fit for us.
Your representative came out and we talked about my project but I never received an estimate from you. Very disappointed.
The cost was out of my budget
We never received our quote, and this was the second time we had this company out, the first was for a bathroom and when we had questions and a different budget all communication stopped and we never heard another word. This time was for a fence and your company came through home advisor. We had the guy out he did the measurement and then we heard nothing.
These two interactions have shown horrible customer service and being in a business that is constantly being called upon for referrals for remodeling and fencing I was hoping for an experience that would allow me to say hey I have a guy but that does not seem to be the case
Found masonary comp to do the work.
I had an apt and you did not show up
Your estimator did not look at the work needed, specifically the back of my house was to be power washed and he didn’t even look he said he’d been here and knew but the quote ended up on the back portion alone was double 3 other bids. Then the quote didn’t show up when he said it would. Granted we had a crazy down pour right as he came here, but he seemed not interested in the job at all. I think it was too small for him. Which I wish he had just said.
high price for 10 mins of work.
When the representative of this company arrived at the residence he was accompanied by a fellow colleague. They both arrived separately in large flashy cars and something about them was off.
It was pretty obvious the guy didn’t want to drive over to my house so just called and spent most of the call trying to tell me how pricy the job would be. cool, thanks bro. it’s just hanging a door it shouldn’t be $1000
I haven’t met with you yet. You canceled my meeting. Hope you come today.
No one showed up for my appointment.
I was never helped, You wasted my time
The rep was very personable and gave me some great ideas that I will be using.
We still don't have an estimate on this after two weeks.
We never received a bid on our project.
I believe the estimate was too high.
Their cost is too high
I never received the quotes or any follow ups from the visit.
the replacement/repairing is postponed.
It was much more than I expected to spend on basement windows. Chose Home Depot but thank you.
Several things - the ease of making an appointment and especially the follow up when I had not picked a date yet. The gentleman who came to our house let us know that he would be a few minutes late and was
Patient and friendly and knew his stuff inside and out. He was flexible and willing to work with us on a proposal for timeframes that work for us. We will get a couple of other estimates but our experience with you so far will be hard to beat.
Cost
Better price. 😊 Ryan was great, understood our needs and had great ideas. Cost is similar to another estimate we received, but the other product is considered better than vinyl.
Punctual, patient,was accepting and answered all of my questions! Still waiting on my estimate but i understand its probably delayed due to the holiday weekend!
The estimate was very expensive compared to other quotes.
I have nothing to say because nobody ever contacted us after measuring our property. Two weeks have passed. I reached out via email today to the person that gave me their business card but they have not responded. We hope their okay.
Some of the comments from previous customers about workmanship and quality of materials concerned me.