based on 597 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m able to see my dog through the web camera for the most part of the day. Also happy that boarding is working out.
Very friendly staff, quick service, and my dog loves going there!
The staff is wonderful and diligent to their commitment to all of the dogs. The establishment is as clean as can be.
Personalized service. The workers get to know your dog and their behavior. The employees are very attentive to what each dog needs and work hard to meet that need. My dog loves going there!
Great location
Everyone that works there is friendly and seems to love dogs.
Great hours
Curb side drop off and pick up
Special theme days for dogs
Cleaner seats/chairs in the lobby.
Hux loves it there. He gets to run around and play nonstop all day. I love it because finally he’s tuckered out by the end. I can tell the staff like their jobs and are so good to my pup.
Very friendly and loving toward my puppy Willow.
I love how happy Bailey is to go to Dogtopia and it warms my heart whenever I check in her via Webcam and see the fun she is having. She loves everyone who works there making it easy to drop her off knowing she will have a fantastic day of fun.
The staff are super friendly and accommodating, booking services is SO easy, and the hours of business provide so my flexibility for drop off and pick up. Being able to watch the live stream always provides great entertainment and insight into how my dog acts when I’m not around.
2 hours after I signed a contract for a rate, you raised the rate by 20%
Everyone is so friendly and professional. I feel confident my fur baby is in great hands in your care. She has so much fun meeting and playing with her friends. I believe her safety and socialization are Dogtopia’s highest priorities too.
Good customer service
Even though my dog failed the temperament test during the meet and greet at Dogtopia, I appreciated the courtesy of the employees, the recommendations they suggested, and answering all my questions. Once my dog has trained with a professional and acquires her socialization requirements, I hope she will be accepted into Dogtopia's doggy daycare.
Sharon Lizura and Mango
Dogtopia is my pups home away from home. Not only does he love it, but I also love dogtopia so much!! The staff are absolutely phenomenal, the sweetest and most genuine people you’ll ever meet. The new manager Erin has turned this place upside down- for the better!!! There was once a point where I didn’t feel like anyone cared about me as a customer, or my dog, and I was actually looking to pull him and take him elsewhere. Then Erin came along and I and am SO grateful for her and her giant heart she has for this place and all the dogs that go to Dogtopia. They do artwork, little agility courses, parent nights, etc. I now cannot imagine having my pup go anywhere else! I could truly go on and on about this place- they are honestly like family to me. If anyone is looking for a new doggy daycare; dogtopia is it! :)
I am very happy with Dogtopia, my dog Lily is so happy going there. Her behaviors are better at home. She's better behaved overall. The staff at Dogtopia are really good with the dogs. Everyone there genuinely cares for her. I would highly recommend them for your dog daycare.
I love that my dog is very comfortable at daycare and they take wonderful care of him. He also gets his toes done there and they do a wonderful job.
Easy online reservations. Employees are all gracious. They are always kind to my dog, etc
Frequent updates, friendly place and staff. Our dog loves it.
everyoen
- Biggest thing is the trust that I have that Snoop’s safe and having a great time when he’s there!
- All the employees I’ve met are amazing, kind and clearly all dog lovers
- The midday break for the pups
- Accessibility to the webcams
- Availability of services from boarding to activities and grooming options here and there
- The pups have their own cubby so I’m able to provide our own food and snacks for Snoop
Everyone is super nice and having a dog with separation anxiety is difficult but they made my dog so comfortable that he loves going there all the time now
The attention, kindness and professionalism.
Everything
The staff members are wonderful
I don’t have to worry about anything I know my dog is taken car off every day I drop him off
You care and interact with my dog as if she were my child-and I LOVE it! She’s so pampered and loved and has so much fun when she’s there.
Friendly and caring
the cameras, your hours and friendly staff who always give me accurate report on how my dog has done each day
Staff is friendly, good with my dog and I love being able to watch on web cam.
I feel safe bringing my Greyci to Dogtopia and never worry about her when in daycare or boarding. The team is usually very responsive when I've had questions regarding care or even billing for issues. I also appreciate that it seems many of the staff take the time to get to know the different personalities of each dog and the things the each dog enjoys, as well as those things they don't. Though I've never been in the areas where the dogs are kept, based on what I see on the webcam, the staff seem to keep those areas clean and tidy - even when there are several dogs running around. (How do they do it??) Not only would I recommend Dogtopia to others, I have recommended Dogtopia to several work colleagues and friends.
Friendly staff explained everything very well. Liked the cleaning procedures.