763 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that my dog plays for several hours of the day instead of being cooped up in a pen or run for most of the day and only playing for half an hour a couple times each day. The ability to watch her on the webcam to see how she is doing (especially since she is new to daycare) is a nice bonus.
How you care for Storm.
Friendly staff who know the dogs;clean facilities
Staff is very friendly and my dog seems to love the staff as well.
The staff is awesome. Very friendly and show a lot of care and affection towards the dogs.
Laura is an excellent groomer.
The front desk is very nice and helpful.
I like everything about Dogtopia, friendly attentive staff.
Good all around care.
Amazing staff, professional services and protocols in place to keep all safe.
I truly loved everything about Dogtopia.
The friendly staff that answered my first call, the ease of their app, uploading documents & scheduling. The “meet & greet” was even awesome!
I felt no stress or anxiety when leaving my puppy for the day. I will definitely use them in the near future.
I wish for a Dogtopia location near Myrtle Beach / Pawleys island South Carolina.
North Raleigh, Dogtopia is excellent!
Thank you,
HMB & Cane (Golden Retriever 5 mo.)
I love your staff, Radar feels so at home there.
As soon as he realizes where he is going, he can't get out of the car fast enough.
Hi Monica!
I just wanted to reach out and thank you for participating in our online survey. We love having Radar here and are glad to know that your experience here is a positive one!
Ps. We just released our May events calendar and we are so exited for the upcoming parties! We would love to have you and your pup come in for treats, photos, and so much more! Make sure to secure your spot ahead of time for all daycare needs as out spots fill up super fast! Give us a call at 289-948-1205 or reply to this email for help with booking.
Thank you again, and we hope you have a wonderful day!
Best,
Chanel
My first visit back after a hiatus. My two dogs were very happy and the usual bad odor and dirty feet were much better!!!! Thank you so much for making their visit back happen quickly so I may attend to family emergency far away. Love your family vibe!!!
Everyone is very kind and caring and treats my dog like their own. I couldn’t ask for a better experience so far.
Clear, frequent communication. A real interest in the health and happiness of our dog. Friendly staff that knows us by name.
While it kept my dog entertained for the day, your space would hugely benefit from any type of outdoor space. I do not like my dog going to the bathroom indoors, he will learn to do so at home.
The hours are great and adding spa services was helpful
Everyone is very nice and professional. I appreciate how caring they are with my dog!
Very friendly and easy to work with. Great explanation of services and process.
Outstanding customer service and care!
The staff was friendly and informative, and Layla was happy when we picked her up. Unfortunately, soon after picking her up, she had diarrhea. I packed her treats since she has a sensitive stomach, but I'm unsure if the staff fed her treats to Layla. The upset stomach could have been due to new treats or something else.
I feel that i was worried when someone called to schedule a meet and great after my dog has been there for a two days and when i saw her in the smaller playpen for long hours with no one to play with or staff interaction and when I checked out they charged the wrong card after I presented another card which lead me to cancel bringing my dog also I would have paid for a private session but this was my first time didn’t know about it
Everything helping to teach my dogs some social skills which he needed.
Staff are friendly, efficient and care for our dog greeting her by name. Facility is clean and the environment is stimulating
Well, I've just started and am technically not out of the orientation period. So far, so good. I would like to see the dogs have more activities throughout the day. But, really, we're just starting.
My dog is always excited to go to daycare, it’s clean, well organized, and the activities are so much fun (for both of us). The employees always greet us by name and genuinely bond with my dog. My dog is my child so having somewhere I can trust to take care of her means the world.
Caring people and easy to check in and out.
Applesauce loves Dogtopia, and so do we! He always has the best time, and comes home a happy, tired pup. It's nice as a family with only one dog to give him a safe place to socialize with other pups since he craves that time. We recently had to leave the state abruptly for a funeral, and it was fantastic being able to board Sauce where we knew he was well cared for. The staff are always so friendly and helpful. Dogtopia is a great place!
The place is clean and friendly. I am confident that our Coco will be safe and happy
Great customer service! First time coming to this location. I just didn’t like how we had to push our time back two hours when we came all the way there. Will be coming back thanks everyone!
Great business hours and friendly staff!
Timely and attentive to my dog. He loved it we will definitely be coming back!!!!