based on 6366 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The sales associate Jamie was excellent! The computer analysis was helpful and the products offered were most desirable and appropriate.
I worked with a sales associate whose name was Dallas. He was awesome, so helpful and knew his business!
The customized attention.
We waited too long for an associate to acknowledge us and other patrons. Blue ash location. We left the store.
Rainey Scrocco was SO knowledgeable and patient with my daughter. She helped my daughter get her first pair of official running shoes for cross country. The store was immaculate and full of awesome merchandise. Highly recommending to all of my friends and family.
quality products and service, I feel like the shoes are custom made for me and the service being 1:1 is really an amazing experience.
Great customer help with shoe selection. Love my new shoes! They are just perfect, fit just right and are a dream to run in!
The service was outstanding. From the time walked in until checkout was just the best. I felt appreciated as a customer. Couldn't ask for better service! As for products I wish your selection of Hokas were larger.
Best Service. Best Products. Owned and staffed by enthusiasts.
I like that Fleet Feet chooses the best in athletic shoes especially for running. Then they educate their staff on these products, and the associates are well versed in aiding the customer.
Excellent customer service. The associates have the experience to help the customers.
The personal service and the help getting the right pair of shoes.
Beast
Worked with me to find the right fit
Up to date brands, styles and colors. Great socks!
Knowledge of products and courteous staff.
Great service, knowledgeable help
Great experience with customized fitting session and shoe selection. Wonderful customer service, friendly staff
I like the 3D image of my foot. Found the right shoe. The guy that helped me did a great job. He was patient as I was in the store 2 hours.
Good store with a variety of brands.
Sales person was very knowledgeable and worked with me to find running shoes with just the right fit.
No more squished toes and heel pain. My feet are happy! 😍
Quality product. Helpful and courteous service.
I appreciate the time spent allowing me to shop and try on different shoes without pressure.
The associate helped me find perfect running shoes for my feet.
Customer service is great.
It does bother me that prices aren't on most items in the store.
The personal attention.
The staff was real friendly and very helpful. Did not rush me.
Friendly, prompt attention to detail
Products are great but the customer service is exceptional
Ann was super nice, extremely knowledgeable, and really helped me to find the right sneakers for me.
The young man that helped me was great! He had some advice that really helped me make a good decision. I couldn’t have been happier with my visit and now with my new shoes! I appreciate you all very much.