Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8108 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 21, 2019 — Rated 10 out of 10 by M.F. Zerorez Tri-Cities
What do you like about our products and services?

The folks that come to the house are knowledgeable and courteous. They do a good job on the carpets. What more can you ask?

Report a concern   November 20, 2019 — Rated 10 out of 10 by L.W. Zerorez Tri-Cities
What do you like about our products and services?

They were quick to respond and worked us after hours for our convenience.
Devyn was "our" guy and was pleasant, respectful and got the job done exactly on time.

Report a concern   November 20, 2019 — Rated 10 out of 10 by L.J. Zerorez Tri-Cities
What do you like about our products and services?

They were go, fast and the carpets look good.

Report a concern   November 19, 2019 — Rated 10 out of 10 by Wanda Parks Zerorez Tri-Cities
What do you like about our products and services?

I really like the no soap residue. Stains just don’t come back. Employees are always so friendly and efficient.

Report a concern   November 19, 2019 — Rated 10 out of 10 by L.C. Zerorez Tri-Cities
What do you like about our products and services?

Friendly staff

Report a concern   November 19, 2019 — Rated 10 out of 10 by A.R. Zerorez Tri-Cities
What do you like about our products and services?

Alan did an amazing job and was very thorough. Will definitely call again next time we need our carpets cleaned.

Report a concern   November 19, 2019 — Rated 10 out of 10 by Thea Jackson Zerorez Tri-Cities
What do you like about our products and services?

Wonderful job, clean carpets and tiles!

Report a concern   November 19, 2019 — Rated 10 out of 10 by Margaret Easter Zerorez Tri-Cities
What do you like about our products and services?

Matthew arrived on time and was very professional. Went right to work and had time to clean all of our tile, not just what we had scheduled. The tile looks INCREDIBLE after his cleaning. The carpets are also very clean and look great. When I asked him the price for providing additional services, he was able to give me a quote on the spot as we talked, and there were no unexpected charges or overages.

Report a concern   November 19, 2019 — Rated 10 out of 10 by D.R. Zerorez Tri-Cities
What do you like about our products and services?

The staff was very nice and polite. The carpets were beautiful when he was done

Report a concern   November 18, 2019 — Rated 10 out of 10 by T.R. Zerorez Tri-Cities
What do you like about our products and services?

Best

Report a concern   November 18, 2019 — Rated 10 out of 10 by Rob Worcester Zerorez Tri-Cities
What do you like about our products and services?

Kyle was early and explained the problem areas on carpet. He went over the surface until the carpet was clean! The professionalism and trust we felt was superior. We will have another cleaning in 6-months!

Report a concern   November 18, 2019 — Rated 10 out of 10 by Tany Kauer Zerorez Tri-Cities
What do you like about our products and services?

I liked how kind and informative our Zerorez cleaner was and the carpets came out better than I was hoping for.

Report a concern   November 17, 2019 — Rated 10 out of 10 by M.H. Zerorez Tri-Cities
What do you like about our products and services?

Excellent service! Great job. Nice tech.

Report a concern   November 17, 2019 — Rated 9 out of 10 by R.H. Zerorez Tri-Cities
What do you like about our products and services?

Friendly and efficient.

Report a concern   November 17, 2019 — Rated 10 out of 10 by C.R. Zerorez Tri-Cities
What do you like about our products and services?

The fact there are no harsh chemicals is wonderful.

Report a concern   November 16, 2019 — Rated 10 out of 10 by Jolene Johnson Zerorez Tri-Cities
What do you like about our products and services?

Love that you use no chemicals and my floor drys so quickly!

Report a concern   November 15, 2019 — Rated 10 out of 10 by A.W. Zerorez Tri-Cities
What do you like about our products and services?

There wasn’t any smell after they left. All was dry by the next morning and Devon was so kind.

Report a concern   November 15, 2019 — Rated 9 out of 10 by George Brock Zerorez Tri-Cities
What do you like about our products and services?

The service is great very professional

Report a concern   November 15, 2019 — Rated 10 out of 10 by L.R. Zerorez Tri-Cities
What do you like about our products and services?

Thorough and friendly!

Report a concern   November 14, 2019 — Rated 10 out of 10 by Norma Garcia-Meraz Zerorez Tri-Cities
What do you like about our products and services?

Prompt great service thank you

Report a concern   November 14, 2019 — Rated 10 out of 10 by Edward Wallace Zerorez Tri-Cities
What do you like about our products and services?

No residue after cleaning 😁😁

Report a concern   November 14, 2019 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly staff, respectful and genuinely nice.
We needed floors cleaned quickly and you were right on it.
Thank you for the great service and the smile in your voice.

First name removed

Report a concern   November 14, 2019 — Rated 10 out of 10 by B.C. Zerorez Tri-Cities
What do you like about our products and services?

The technician waited in the parking lot for me, as I was running a couple minute late.

He was very warm and knowledgeable. He went over all the different options available.

I would highly recommend Zerorez.
Thank you v
Barnhbats

Report a concern   November 13, 2019 — Rated 10 out of 10 by Rose Davidson Zerorez Tri-Cities
What do you like about our products and services?

What can I say except how very satisfied we are with the way our carpet cleaned up, and the nice young man who did a very thorough job. We would be confidence in recommending
Zororez to everyone. Sincerely. Mrs. Davidson

Report a concern   November 13, 2019 — Rated 10 out of 10 by D.W. Zerorez Tri-Cities
What do you like about our products and services?

I liked zerorez because you came back when I felt something was wrong.

Report a concern   November 13, 2019 — Rated 10 out of 10 by K.R. Zerorez Tri-Cities
What do you like about our products and services?

Very professional service with great results! My carpets are very clean and any stains have been removed. 4 rooms took just under 3 hours for the technician to complete with one room needing a spot treatment.

Report a concern   November 13, 2019 — Rated 10 out of 10 by J.M.S. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very helpful

Report a concern   November 13, 2019 — Rated 10 out of 10 by C.H. Zerorez Tri-Cities
What do you like about our products and services?

Devon did a great job!

Report a concern   November 13, 2019 — Rated 10 out of 10 by K.T. Zerorez Tri-Cities
What do you like about our products and services?

Technicians are friendly, professional, and knowledgeable. I like that there are no chemicals especially with young kids.

Report a concern   November 12, 2019 — Rated 9 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

The service was excellent


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