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based on 3393 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The massage therapist.
Overall, everyone was very nice, especially the front desk. Although my massage therapist communicated with me I did not like her massage style. She only used her forearms the entire time, was breathing very heavily, and when I turned around her breath, continue to be all in my face, it was just not enjoyable.
Great massage therapist Chris
Very calming, professional atmosphere with excellent massage technique.
Top quality every time you go. I wouldn’t go anywhere else.
The absolutely best!!!
Katrina was amazing! She was really informative and it was the best massage I've had.
Jody is fantastic
Close to my home
Gail, thank you so much for leaving a great review! We are glad that our location is close to your home and convenient for you to get to! Looking forward to seeing you again soon.
I love Kayla Grubbs, and she’s the reason I came to La vida. However, I have found La Bida to be a
I like the new scan and go app even though I am still learning how do use it.
I love my Sams Club I have been a member for many many years
The aesthetian talked to much about her problems. I could not relax. The facial was fine other than that.
Hello Karissa,
Thank you for taking the time to leave us a review, I would love for you to come back and receive another facial by another aesthetician so that we may try and provide you with the relaxing enviroment you are looking for! Kyra
Waxing
Facials
Massage
Very timely with my appointments. Very friendly staff. Various types of massages but I like them all! And Maggie provides an amazing facial!
Very great
So friendly and so automatically helpful
Prompt start of massage. Staff is friendly and helpful. Ingrid always is wonderful.
Everything!
Marnie was amazing?
On time, very personalized to my issues, and my therapist was so personable and caring.
May did an amazing job on my facial! I was so relaxed and my skin was glowing after!! I’m definitely booking with her again!!
Great service
Thank you for the exceptional review! At Lavida Troy we love happy customers We look forward to seeing you next time !
Stephanie is awesome. Very flowing and always asks any issues or concerns. Finds areas that need attention while massage is going on.
Quality technicians, clean and peaceful ambience and professional and courteous staff at front desk.
Andrea is just the best!
I love Kaiti and the front desk staff are awesome! They go above and beyond to help when scheduling is difficult.
Everything
Staff is welcoming and friendly. Massage rooms are inviting and provide the perfect atmosphere. There was absolutely no pressure or "sales techniques" to become a member - it was completely voluntary. Massage was great!
From the front desk to the therapists, always professional, knowledgeable, and polite.
Easily works into my schedule. Fair price.