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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Showed up early, gave a heads-up notice before arriving. Knew how to solve the problem.
Tending to details
Personals and knowledgeable technicians.
Prompt service
Elliot was prompt, friendly and professional. He has serviced my furnace before and I was glad that he did the work again.
My appointment was scheduled between 12:00 and 3:00. It was right around 12:00 when I got a call informing me that the technician was running late, and it would now be sometime between 3:00 and 4:00. I so appreciated the call, as that gave me time to run some errands and still be back before he arrived. I wish more companies would extend this courtesy to their clients! Plus, when the technician arrived, he remembered me and my house, did the work quickly, cleaned up after himself and turned off all of the basement lights on his way out. I just could not be more pleased with the service I receive from Standard Heating & Air Conditioning!
Knowledgable service people
Professional and clean
Hello I believe Standard's services and installations have always been conducted in a very professional manner. The technicians have always been careful to cover their feet when entering our home. Tom the tech who worked on the latest installation did an over the up job. Tom also provided information which led to a service call by Center Point Energy which led to a repair for hold house system. Yes I would and have recommended Standard to people..
Fast and friendly service
Quick response. Friendly, knowledgeable staff. Informative as well.
Very through and provided by friendly, helpful technicians.
On time, courteous, know what they are doing and get it done.
DAVE IS AWESOME. PART OF THE FAMILY NOW AFTER SO MANY VISITS FOR PREVENTIVE MAINTENANCE. ALWAYS FEEL SAFE AFTER HE GIVES US THE OK.
WE DID HAVE A CO LEAK YEARS AGO AT 1 AM. GLAD WE HAD A CO DETECTOR THAT ALERTED US. NOW WE HAVE DAVE.
Friendly,timely and knowledgeable technicians.
I was very appreciative that you were able to come out on such short and thank you for that. The service man was punctual and very pleasant. But I was under the impression that the service call charge would go towards the furnace repair if I decided to use your services. It was very expensive and of all times, right before Christmas.
After all was said and done, I get a flyer for a tune up on the furnace and water heater for less than what I paid for the furnace alone. That was quite upsetting.
reliable and do not charge, unnecessarily.
Prompt response - Arrived when scheduled - pleasant personality - fixed the problem
Promptness,curtesy and thoroughness of service person
Professional, prompt,and knowledgeable staff.
Honest and thorough
Service technician was very polite, friendly & knowledgeable! The cost of the basic service (including the Angie's List discount) was cheaper than Residential Heating.
The complete staff is helpful, knowledgeable, and willing to go the extra distance to satisfy the customer.
Prompt and professional knowledge.
your company has always been prompt and handling my problems and I have had your service for lots and lots of years and so I am very comfortable knowing that whatever the problem I have will be solved and taken care of.
Professional and courteous
In 2004 I purchased my furnace from you and you have always taken care of me! I am very happy with the company and the different service people who have taken care of me in a timely manner. Thank You!
I love they are prompt and courteous. I sincerely appreciate the call when they are headed my way so I can be sure that I am home on time.
I have depended on Standard Heating since buying our home nearly 20 years ago. I have never been disappointed in their service!
Your service people seem very friendly and competent. I also appreciate the "snail mail" reminders that you send.
Serviceman was polite, good with our dog and took his time to resolve our problem
Knowledgable and friendly staff.