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based on 20141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Competent, proactive and honest.
Your staff and service men are fantastic. They take tear time going over the call and we appreciate thst.
Got appointment in three hours great service thank you.
Quick response
very easy to stop by and buy a filter/
Good service, care for my house, capable
Friendly and very willing to explain what was happening in the service call.
Helpful and knowledgeable people
As always, the service I received from the Techs at Standard Heating & Air Conditioning was excellent. They were right on schedule and did a thorough check of my furnace AND changed the batteries in the thermostat. The Techs are always professionals.
It gives me great peace of mind knowing the furnace is checked regularly by your company and will keep running smoothly for a lot more years
Yes, I will highly recommend Standard Heating! I am so impressed and very happy with how you vented my furnace an water heater. Greg and his team were wonderful. They were so knowledgeable, professional. The work was done very quickly and not a trace was left afterward. Everyone from the customer service staff to the technicians are very customer oriented. Thank you very much!
Everything
Skilled, prompt and friendly
--Very timely--called ahead
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--Educational--answered questions and provided useful information
--Pleasant and friendly
On time. Skilled. Professional. Friendly.
Excellent service. Informative about furnace, heating.
Seth!
Automatic prepaid maintenance.
Email reminders.
Your prompt response & great service
The people who have come out to my house have always been friendly, punctual,and helpful.
Prompt and fixed everything !
The technicians always show up on time. They are considerate of your floors and always cover their shoes before walking through the house. The work is completed in a timely manner and any work is fully explained. My heating and cooling appliances continue to run with no breakdowns and I like knowing that I can depend on Standard to come out right away if there is ever a breakdown.
Respectful -friendly
Our furnace has been relatively hassle free since it was installed. A few hiccups at the start, but it's been grat ever since. Service has been fine too.
Reliable and friendly
Your techs are always courteous, friendly, knowledgeable, prompt, and patient.
Dependable.
You keep me informed when I need to have furnace and air conditioning service. Plus all the techs are very friendly.
Convenient and timely service. Courteous scheduling staff as well as service personnel. Service was well within the window that was indicated. This was the first time I used your company and "so far, so good". Thanks.
Pleasant people to deal with. Quick response
You are on time and the associates, whether on the phone or in my home, are polite and seem knowledgable
The person who came to fix our furnace was friendly, knowledgeable, and explained to me what was wrong with our furnace.