What our clients think of us!

Don't let Nancy retire! She is doing great!

Efficient, pleasant, caring
No bad fumes

Kevin always does an excellent job for us. He is careful to sanitize our house in view of the COVID virus, and he shows up promptly and cheerfully.

I like all your products and services

Nancy and Terry do a great job.

Glad to see them come.

Very thorough.

We are very happy with Kevin as our Merry Maids associate because he is a ray of sunshine and he does a wonderful job!

We love Nancy! She cleans like my mom taught me to. The house always smalls fresh when she's through.

The team was prompt, thorough and worked discretely so as not to have a disturbing presence
in the home of my elderly parents. All went very smoothly,

Communication

I am always pleased with the job Nancy does..

Kevin comes regularly. I like having service that is consistent.

On time and a great team !~~ Thank you for a job well done !

Your people are friendly and diligent. They do a great job.

I’ve only had one encounter but it was impressive
Through cleaning
Easy communication
Customer service was excellent

Very good customer service

Everything was good. Few corners could have been cleaned a bit better but overall good.

I would really prefer to have the same person (or persons) come each time rather tan feel as I sometimes do that I am the training ground for new workers. I have requested that before, but so far with very little success.

I spent an hour at the house cleaning what they didn’t clean. For example, the kitchen floor had crumbs all over it. The house did not smell like it had been disinfected. Some pieces of furniture were not put back into their proper places.
Also, they did not clean in the order I asked them to which caused a big issue for me.
They were very nice, but the job was not done well.
When I called the headquarters to report the issues while they were cleaning, I felt like the lady was arguing with me. It was a stressful, disappointing experience for me.

Qe have been very happy with your service The person who cleans most often is great- clenas beautifully and throroughly.

very heppy with Mrry Maids

couldn't be more pleased

House very clean thank to Theresa and Paul and smells fresh.

We have been with Merry Maids for years and years ! Always does a great job .. products are great .. Thank you :)

difficult times so scheduling a bit confusing
hoping the line of communication improves

Terrific service, thanks! 4 talented staff spent a half day cleaning my house from top to bottom. It was quite dirty with a cleaning over due. They did a spectacular job and even cleaned areas that had never really been clean before. Spotless. Thanks so much. I will request the same team for my next cleaning.

Thanks

Efficient
Thoughtful
Pleasant

My home is always so clean and fresh smelling!

I DID already respond to this survey. I like the way the Merry Maids administrative team responds to my various requests, the way its cleaners come on time and (when I am home) are both amiable in brief conversation and ready to go to work immediately, I like the job of cleaning they do.

Awesome job each and every time

Efficient, thorough, and friendly.

The team that comes to my residence is very thorough and efficient.