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based on 2068 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Full attention to detail is still not there. This past week, my carpeted stairs were not vacuumed. The wood on the sides was done but not cleaned between the staircase spindles. I don’t know why. Other aspects were done well. However, the cleaning itself was not 100%. I do get frustrated.
Consistent good service, Nancy and Terry do a great job.
I always enjoy Nancy doing my cleaning! She does a great job and I am also happy to learn that your new products attack 99+% of germs especially in this infectious time.
Very happy with the workers and condition of my home when they leave my house
Very thorough cleaning.
I was very impressed with the professionalism and kindness during these hard times that the staff represented. I would definitely recommend using them again as well as to others.
Thank you for your extremely hard and efficient work.
Sincerely,
Helena C Brady
I’d like the same gals on Tuesday in 2 weeks. Thayer are great
I am.pleased with services.
I have always had very good service in the years that I have had Merry Maids. I hope to continue with Merry Maids for many more years, hopefully.
What we need to have done gets fine and there are. I offensive odors
Thank you for the long distance request.
Rather pleased overall. Had a few hiccups here and there but those were worked out by the supervisor
The cleaning crew does a nice job cleaning the house and responding to feedback, and requests. Patti and team did a great job last cleaning!
Did not get to see the work myself, but my son said everything’s looked good. Thank you so much for doing it with such short notice.
The products used smelled fresh and clean. The two cleaners were very nice and very thorough.
Kevin does a great job at every cleaning
I would like the same team of 2 people.
Very thorough cleaning and very nice people.
There is unevenness in the quality of cleaning by MM staff, and the same staff are not assigned to me each time, so I feel like I need to be present to check that the work is thorough enough. About half the time, one MM's cleaning is not thorough, incomplete, or missed.
Great service
There was a closet and several drawers and cabinets that were not cleaned. The freezer also was not cleaned. I spent over $400 for a deep cleaning and had to go back in and clean cabinets and sweep hardwood floors.
Nancy and Therasa are very good, they do a excellent job.
Just love them
Just to let you know I am very pleased with Theresa. She does a great job. Also Paul is good too
Friendly and cooperative workers.
Prompt, very effficirnt, thorough and overall an outstanding job!!
They seemed to really do the trick as far as making things very clean and smell really nice.
Kevin does a really nice job for us. The products used have improved (not so Chloroxy!), and we are happy with the service provided.
How through the crew is. Also how friendly the crew is
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I don't know much about them!
Your new cleaning product smelled lovely!