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1176 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It leaves the place of a clean smell not a chemical smell
Not sure of the products but we have asthma problems so we have to be very aware of products used. So far we haven't known of any difficulties. Roger
consistent service..not sure about products
They listened to what I needed done and completed it thoroughly. The customer service provided by both team members was excellent! I plan on using them in the future. Thank you!
I have a written list of what I would like done and sometimes they make my bed which is not on the list. I want cleaning done only
Poor cleaning this time. My front entry not even cleaned I think they need a refresher. I prefer not to have these gals back. Thanks First name removed Lane
The "advance team " was very friendly and helpful in describing what would be done and the followup . When the two workers came they were indeed " merry maids " and did the work swiftly and thorgholy. the check up lady arrived right on time and did the followup as promised. We would and have recommended Merry Maids to others.
I've only had you come in twice so I would need more time to decide. The deep cleaning might have been a little deeper with vacuuming the carpet, and the baseboards in the living areas might have been better wiped down.
I had to ask that certain things, to me obvious, be cleaned when doing the final check.
On, time, courteous and thorough. products seem good, no after odor.
The windows are streaky when the sunlight is on them (very noticeable.) Other than the windows, the condo sparkled!
Maids do a good job of cleaning, are reliable, friendly and trustworthy.
I appreciate the professionalism of the teams and office staff. Our appointments timely and our house clean. Just as they promise.
Spend a little more time on cabinet faces and pulls.
I like the products the house always smells good afterr the girls are here.
Love the smell of the products used.
it's so nice to come home to a clean home. we especiallly like it when the ladies do extras when time allows.
There is action if something needs attending, opportunities for feedback, and overall professionalism.
Keep the same teams on specific location assignments. This can be difficult with turnover but should be avoided when possible.
Your people are fast and efficient. Happy with the service.
We love having a clean house. The products used are great! - no asthma issues at all and a cleaner house helps. Your staff have been very personable and professional.
Some areas weren't really cleaned and the living room reaaly got shortchanged. What got done was pretty good, I guess my house was so messy that it will take a few times to get caught up.
you guys are awsome and so funny how you guys get in each others way and we dont love humor
They were very good at addressing my personal needs and when we had to adapt to circumstances beyond our control they could do so and give great result!!!!
MMs have done a very thorough job in cleaning my home. They catch very detailed areas
always let me know what's happening re scheduling etc in good time. friendly and professional staff and real good work cleaning. have in fact already recommended to several people in town here
On their last visit here, Shannon and Tony did an outstanding job cleaning our bathroom, a special request I made. We were very pleased.
Notes regarding the deep cleaning or focus areas are unclear and sometimes I can't really tell there was additional focus.
be consistent. I expect the same basic cleaning each time.
I can trust that Merry Maids will do an outstanding job cleaning my home whether I am there or not. The team always seems to give 110% at the very least. The teams have been professional, polite and trustworthy.
I like that earth friendly products are used in the cleaning process.