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1179 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, efficient, friendly, no chemical smell.
I have several environmental allergies and really appreciate the natural approach to cleaning
I appreciate your dependability, promptness,diligence, quality of your work, and throughness.
THE SERVICE IS THOROUGH AND THE WORKERS ARE CAREFUL WITH MY THINGS AND ALWAYS CHEERFUL
Cleaners are frequently late for appointments, sometimes as much as 30-60 minutes late.
The products all seem to be fine, and the service is good. Every so often the ladies forget to put a few things back in their place. But no one can do the job that you do yourself.
Great customer service, great job with move-out cleaning job.
Read cleaning instructions especially the new gals-the last one used the wood floor polish to clean the floors instead of the wood cleaner
You did what you said you would do in the initial interview.....they did a nice job of cleaning.
My only negative comment is that you were supposed to send me an electronic receipt/invoice and you did not do that.
So far nothing.
The ladies are wonderful
The majority of the work done is done well and I can feel good about my home. Merry Maids have done a very good job cleaning my home while I could not. I'm very picky about how things are cleaned and Kelsey has gone out of her way to make sure all jobs were completed to my (unreasonable at times) expectations.
very competent maids, efficient and pleasant ... scheduling is easy ...
Drool on floor not always gone. Otherwise fine
We were pleased with the fact that you checked on the first teams work and brought in another team to finish up the job!
Thanks for doing that.
Consistent, friendly, amenable to taking requests--best of all: Clean House!!
curteous and efficient.Nice people, too.
Different people every time leads to inconsistent cleaning. Some people wash the soap dispenser in the bathroom, some don't. Some are great with the floors or the kitchen sink, some aren't. The biggest issue we have had is that someone left a fair amount of soap in the tub and one of our family members slipped getting into it - leaving a sizeable bruise.
great personnel and service including flexibility working around my schedule without complaint. y'all are awesome!
The cleaners are not always as thorough as I'd like. I have found cobwebs in corners, visible dust under chairs/couches, and dust buildup on ledges.
I have been very pleased with the work that has been done especially by Crystal. Today she did it all by herself & she does quality work! Everything was done to perfection! The smell of the products are so clean & not invasive at all. I have breathing problems & they are triggered by the harsh smell of chemicals. The scent is so subtle & clean, I really like it. Thank you so much!
It was nice to have someone now and then to come in and clean. Not sure I would do this regularly due to cost.
I like that I can leave the house while my girls are cleaning my place and come back home to a spotless house. Your girls are quick and efficient. Once in a while they may break or crack something here but I do not have things that are valuable. It happens--so what.
Very efficient. Ease in scheduling. Pleased with results!!
Merry Maids are efficient, open to suggestions, helpful, and pleasant to have in our home.
great people!
Sara is great. She does a great job and she is always friendly and cheerful.
They were very thorough and did a great job
Service is not consistent, frequent reminders are necessary.
I think the staff do a thorough job and appreciate their hard work.