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based on 2101 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliability and flexibility with the schedule. The maids are always friendly and professional.
Flexibility and Reliability...always someone comes to clean.
The service team is very professional, thorough and polite. The products leave a clean fresh scent.
Great, thorough job - products clean smelling without being overwhelming. Staff were friendly.
Misty and Trish are the 2 ladies who have been providing service for us for nearly 2 years. They are dependable, courteous, like to talk with us WHILE they are working. They are very cheerful workers.
Price was steep for doing a little house and not the bathroom included. But good quality cleaning for money paid.
Work is done in a timely manner and is always to my satisfaction.
Seems like a different crew every month, some are much better than others. Would like more stability. S'more regular crew as much as possible.
We have been extremely pleased with Amy and the great job she has done keeping our house from becoming a disaster. She does excellent work, is detail oriented and has a cheerful disposition. Can't say enough good things about her and the quality of her work.
My only hesitation in making a recommendation is if a customer has a tight window for which maids can come or has a situation where what they need is to work with 1 maid for a full day.
Your people are very friendly and always do a very good job.
rooms are always missed, no one moves light furniture to vacuum around it. The house doesn't ever appear clean when they are done! I would not recommend to a friend.
We love Sara and Aloyna. They do a great job, and they use our preferred products. We don't care for the Merry Maid all-in-one cleaner.
Always great service! Prompt. Efficient.Friendly. The women do a great job.
The punctuality, reliability and professionalism of the staff. I love the little touches- the way they arrange my kids' stuffed animals, the sweet notes they leave and the amazing smell of CLEAN the moment I walk in the door.
Pricing
I like the timely and efficient.
The girls are clean and efficient. They always do a good job. I haven'the had anything broken accidentally or otherwise.
Sarah was very thorough in her cleaning yesterday. I like the fact the Merry Maids concentrates on an extra deep clean on two different rooms every cleaning.
Staff is timely each week and they are very courteous.
Make sure that my special instructions are checked and followed. My shower tile requires a special cleaner which is on the side of my tub and is not always used when my place is cleaned.
I was very happy with our service.
Love the fact that the employees are so friendly and do their best to meet my approval.
Misty and Trish are the best
We are spoiled by their quality of work and they know exactly how we want things done. They also have a great personality.
Excellent cleaning job. Apartment always smells neutral/good upon return home.
Consistency is the key, but i know it is difficult to achieve in this industry due to attrition. I am a stickler on my hard wood floors being cleaned well and sometimes depending on who comes, the variations of care and cleanliness is starkly different. I know Shawna is gone, but she was thee BEST!
Last 3 cleanings have been great😊
Always looks clean and smells clean after Merry Maids come!
the smell clean and fresh!
your people do an excellent job every time. Thank You