based on 1129 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Unclean restaurant and bathrooms were absolutely disgusting.
The food was awesome and our waitress was Lilly.
She was great!!! Will definitely come back!!
Me and brother both got boneless wings they were cold and tasted like they have been deep fried twice real tough chewing also I got fries and also cold I doubt I will ever go back
Always friendly customer servicw
Everything
Kristin is THE BEST!! Food is always great and fast!! Delicious!!
I was seated on a metal chair and I was cold, so I asked the waitress if I could move into a booth with a padded seat and not cold metal. She said yes and I moved and then another waitress came up and asked me where did I come from? That was a terrible greeting and made me feel very uncomfortable
Food was great.
We had a hardworking waitress (Stefanie?) who took care of all we needed.
Enjoy coming to the King East Coast Wings.
You really need to work on the wait staff. I actually requested the young lady that waited on me. She always does an excellent job. The others,… not so much. The food was really good and arrived at the table well prepared and correct.
My wife just asked me why I was replying to your survey. I told her, “how can they improve if they don’t know they have a problem.” So, I’m replying! Good luck, and Merry Christmas!
In my opinion the best wing sauces around! However if you are not in the wing mood, burgers are top notch too!
The food and service were excellent.
great friendly staff, awesome food & cold beer!!!
Great food. Great service!
Great service!
I ordered online to pick up on another day. It was fairly easy to maneuver through the site.
Great food and great service
We love to eat their it’s our family’s favorite spot to eat
Love the service and the food.
Great service- friendly staff, awesome food
The updated decor is great - the higher booths allow for personal and business conversations to effectively take place over lunches and/or dinner. The food has been excellent - both fried and grilled selections were cooked well, and the salads in the wider trays are wonderful. The manager is constantly working and is doing a great job, and Amber is a wonderful waitress. I hope ECW’s looks for opportunities to reward employees like them! P.s. The last two times we visited our diet drinks were on the flat side - which is unusual.
Great food!
I had to leave as soon as the food came as my child was sick at school. Staff was awesome and understanding. They were quick to check me out and get my food in to go containers so I could go. Really appreciated their understanding and concern.
The food is great; the staff is friendly and anticipates our needs.
excellent food and helpful staff
Ultimate nachos were the best I’ve had at east coast wings they had enough cheese and meat wings were fresh
The last 3 times my wife and I have ordered take out from ECW her order has been made incorrectly and each time the hostess would try to place the blame on my wife or myself for not being specific. I know for a fact that I'm each instance we told the person taking the order at least 3 times how we wished for her sandwich to be cooked. I find that rather insulting. The management team needs to step up and get the orders correct and educate the staff to not talk down to the customers but to make the situation right. We were not even offered a discount on our order or anything.
Enjoy the high top seating.
The restaurant was busy and the wait team was overwhelmed and struggling to keep up with all the orders and requests. The food was good but the waitress never came around to refill my drink or ask if we needed anything. I had to wait 15 minutes to get a take out box and the check.
Good food and fast service!
The food was amazing and Cheyanne our waitress was very friendly.