based on 1129 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Flavors
Wonderful staff, great menu and affordable prices.
Food was delicious plus the app is super easy to order from and schedule for a later date and time! Love it!
The bartender was quick with refills, and the kitchen was fast (and accurate) with my wings.
the food and service were excellent
The wings were great! The order was ready on time and was exactly what I ordered.
Service and food was great!
Great wings and onion rings! Friendly staff. Great location.
When we walked in, we waited several minutes. People were standing around- no one asked if we needed to be seated. Wasn’t busy at all. Tables were not clean. Fries were not hot.
Food was great.
Great food
My wife and I enjoy eating at this East Coast Wings. We have always had a very good dining experience with this establishment. Our food was served quickly and was hot and delicious. The service was great. Lisa, our waitress, was very attentive and there to refresh drinks and ask if we needed anything. We appreciate this local business and glad that they are in our town! I highly recommend eating here!
Fast service, yummy food
Ready on time, great quality, and great price
Although tasty, the wings themselves looked rather “sad looking”, as though they were from the bottom of the barrel and not exactly quality as they used to be. There was also no way to choose “all drums” as other franchises. The pub bites also were less than quality as well. Maybe this was just an off day and I got the short end of the stick.
The food was great. It came out in a reasonable amount of time. Our waitress kept check on us to make sure we didn't need anything.
food is good and service also great
I love the atmosphere at the Kingsport location
First, I love ecw. But in king you never know what you're going to get. Some times the wings are very small and the service is not great and attitudes and not so great. Other times it all comes together. Nothing you need to do for me but for all, strive for consistency. Encourage your folks to do the best they can from hostess to kitchen to wait staff and teach them how to do it and reward them. When things are consistently good then more folks will come back and the better the tips will be.
The food was great, the service on point, and the beer was cold
The food was incredible!! It's been awhile since we've eaten here, but our 5 year old suggested it, LOL! It is ALWAYS great when we go in to eat OR do take out! Food is always delicious, staff is very friendly and overall service is great!!
Excellent menu selection and great customer service!
The food and service was great like always
Everything! Love the food, environment and staff. We had a great time and go on a regular basis.
Shelly the manager is amazing. We only had 40 minutes to have lunch. We called ahead & spoke with Shelly. She put our order in, so that when we got there 10 minutes later we only had to wait maybe 10 minutes before our food was ready. Hayley brought us our drinks right away. Because of this excellent service we were able to eat without rushing and still make it to our appointment on time.
Too expensive
The service and food were good.
Great experience and service. The best wings and wraps in town.
Best place to eat
Food and service were both great.