based on 7710 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My boneless wings were a little overcooked. Don’t cook until crunchy.
This location continues to disappoint. For a change the wings were actually cooked correctly but waiting 20 minutes for a beer and having to get our own napkins and utensils was not what we were hoping for. Waxhaw continues to be our ECW of preference when we have the time to drive there.
Excellent food and phenomenal service
Food was great and vey fresh. Draft beers were good. They could've gotten to our table a little quicker than what they did considering the restaurant wasn't that full being an hour from closing time. We really enjoyed our server, Aubrey. She was the right type of attentive and not too hovering.
Bring back zucchini sticks!
The food quality.
Nice family place to eat. Food is delicious-eat there often. Wait staff very friendly.
Make sure we get the cup of dressing that comes with the wings when we get a to go order.i got 15 extra hot wings Sunday.Wings were great.celery was there but not my small cup of blue cheese dressing.
Mrs. Becky and young ladies are so Helpful and usually remember my Order!!
Inconsistent with food. Each time I order even if it's the same order which it always is. Each time it's different with seasoning and sauces. Kitchen or server seldom ever takes notice to the details of the order I've placed. I've been given food I specifically said no dairy as I have a bad dairly allergy. The last time I ordered I spent a day in bed in pain not realizing they added lava ranch to my chicken wrap which does NOT EVEN COME WITH LAVA RANCH!
RUDEST STAFF PERIOD
Staff talked down to me,insulted me and waved off myself and my complaints.
Food here is subpar at best and never consent with the menu.
Get new staff. I'm also tempted to apply here since apparently employess can do whatever they want and still remain employed.
Food is so fresh & prepared and ready in a timely manner
Our waitress Faith was absolutely delightful and attentive. The food and drinks were good. We have always had good food and service at ECW.
The food! Everything is perfect. Wait Staff could be friendlier.
Great food and craft beers always! And thank you for having a SELECTION of non-alcoholic beers for our Birthday Party guests to choose from!
The food, service people and the atmosphere.
The wings were awesome!
Chase is the best. Always so nice to us
Our waitress was very attentive and pleasant during our visit. We’ve been coming to this restaurant for a long time and enjoy the friendly staff and great food.
The food service and environment
Great wings and good service!
The price of 2 large XX beers was $16.00 .This is way way way out of line. Other bars in the Kingsport area are changing $10.00 to $12.00. It was shocking to my friends and I. I will be buying takeout and purchasing my beer from a convenience store and watching future games at home. No way can this price be justified.
Great wings! Love them❤️
The food was great and came up quickly. The bartender was very helpful as I had questions regarding the menu.
Great food
Food was good, service was good. Food to table, wasn't bad. Wings could have been warmer when they arrived, weren't cold but not as hot as usual.
very good service brandon/brintt has a nice lil place very quick serv. an good eats thanks !!!!
An online order took 1.5 hours I waited 45 min
Hi! My name is Chris and I and the general manager of the east coast wings and grill in Kernersville. I am very sorry this visit was not up to par. As an apology from us, I would like to add a $5.00 off coupon to your rewards account. We appreciate your loyalty, and look forward to seeing you soon!
Great Food and customer service
Love the wings
Love the wings and everything I've tried been very good.