based on 7109 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Wings are always fabulous and the variety of flavor and heat options keeps us coming back!
Everytime I come to this location either something is wrong with the food or the waiter sucks, no good customer service skills, acts as if they don’t want to be at work. On this particular occasion, our server took a long time to get to us even for our drink order.. her attitude was not friendly, we had three small kids with us so ordering was a process… she was rushing us. We get our food it’s decently warm but you can tell it had been sitting. The children’s plain wings were fried hard as heck. We ordered a burger and requested no tomatoes and there was one on there… the young lady was very non-chalant about taking the food back getting them to remake it. We did not send it back. To top things off we did not get silverware at our table and we requested it. The waiter picks her nose before walking over to grab the silverware. After that we didn’t want to eat… the waiter had an attitude after that and did not want to deal with our table. I hate this location.. it’s not fair to me to find another location out the way because this one cannot get it together.. The manger Lee tries his best to sound caring and concerned but I don’t buy it by no means…. Please don’t go to this establishment choose another..
Food was hot and fresh. Service was great. Delicious choices
Very friendly service from the lady who took and delivered our order.
East Coast Wings is our weekly go to date night restaurant! The food is excellent and the staff is always very courteous!
Food was delicious and everything was as I ordered
Easy online ordering.
We eat there almost once a week. Our waitress is amazing. The food is consistently hot, fresh & as ordered. ( and we never order anything as it is on the menu ). Due to foods we can’t have. We all order our drinks differently, and our Waitress remembers our drinks. That is great Customer Service.
Great customer service from the staff.
The food. The service
The hot wings with no flavor (traditional buffalo) had hardly any sauce on them. This was our first time trying these wings and were disappointed in how dry they were. Otherwise, the food was good.
Happy employees who care about your customers. The childs menu is a life saver for us seniors. So call it a childs/seniors menu please and thanks
Food was great (as always), and our server was terrific!!
Fresh and fast and friendly service.
Food is always great! Our orders that we make on line have all been correct!
Food was great
Great food and drinks.
Great customer service. great food great drinks.
Great management
The foods is good, reasonably priced and the staff is pleasant and attentive
Always good
I haven't been since before Thanksgiving last year because I live out of town, but I still have family lives there so I'm guessing they went, but I like the food and the service. Most of the waitresses are nice to.
waitress DeAnna
Size of the wings
Quickness
First, giving customers cheap plastic forks and knives instead of metal is just lazy!
Our waiter was disappointing. We sat with our food on the table ( from a runner) trying to get his attention because we had no silverware or dressing for our Salad or part of our order! He was behind us talking to customers so I had to finally get up and ask a front desk girl. He didn’t ask if we wanted another beer till he was getting our check and wanted to fist bump everyone at the table which was super weird.
Our order was take out. The cheeseburger quesidilla was literally soaking in grease. It made them so soggy by the time we got them home, and so much grease they were barely edible.
The food is good and the wait staff are always friendly!
Server was friendly and pleasant. Food came out quickly
Great staff
Service
Service, food and an Amazing staff.