based on 4773 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We used to go twice a week for wine and wings. We stopped going about a month and a half ago because they ran out of Prosecco splits and never got them back in stock. We went this Wednesday and the bartender said the distributor is bringing them more on Friday. We’ll see, but I’m not convinced. I love the Dry rubbed ragin ranch wings. But I’ve gotta have my Prosecco!
The food was really great
Listen to your customers when they are placing an order and don't rush them off the phone. 9 times out of 10 they will get the order wrong. Patience.
Great food atmosphere
the girl that waited on us was like we were to must trouble to wait on.
Love the crispy wings! They’re never greasy or fatty like other places I have tried in the past.
The food is delicious.
Food was great! Always hot and on time when I pick it up! The shrimp po boy is to die for! All the food is great as well.
The customer service is always top notch and the servers take the time to make you feel welcome.
Quicker seating
The shrimp was old and had a terrible aftertaste. The quality of the food has gone down tremendously. Cold tots. Celery and carrots had no taste probably from sitting in water as they tasted watered down. I was 2 mins past my pick up time yet my food was already soggy and room temperature.
My wings were made how I ordered them and tasted great. A good amount of sauce and flavor.
Love the food & the wait staff are always very nice.
Whole menu is getting boring, need something new and exciting. Watch food network and take some cues
It’s always a good place to eat, great atmosphere, and Doug is a great waiter.
2 price increases in a year. Inflation isn’t at 20%
First time trying East Coast Wings + Grill ... loved the flavor selection and menu variety. Unfortunately, we missed our drink with the kids meal that was ordered, but everything else was great! I look forward to returning and trying a new flavor.
The food was delicious and the waitress was awesome.
Service is extremely slow. My order has been wrong the past three visits. I have to get up and get my own silverware and refilled my own drink.
Not what I expect when I eat out.
The cheeseburgers are specular and the onion rings are to die for.
I used my free birthday meal. Had a delightful lunch.
Food was great and service was great.
Our server, Darius, was friendly, attentive, and quick. The food was great and the service impeccable
Employees that show they care and food that never disappoints.
Service and food was fantastic. It’s been awhile since we’ve gone because I ordered the same thing 3 times in a row and got something different each time (sauce/heat). I will try back again soon
We love their food and especially our waitress, Pam. We have never been disappointed in the food or the service.
Good staff at bar.
Hostesses were great! Food was excellent! Gave plenty of sauce!
For the most part everything was great on our last visit. The waitress was very attentive and the wings were great! ONe thing I would suggest is making sure the carrots and celery are fresh. The celery I was served was old, brown on the ends and soggy.
Everything