Customer Testimonials
i am in the 34982 zip code so i am using branch # 5810 my tech. is rosemarie. if it wasnt for her professional attitude in her job i probally would not be doimg a survey. Thanks to her she singley saved a customer from going else where for service. i was very un happy with comunication with trugreen she took time to talk with me personnaly and explain to me what shes going to do and what i should do and expect. that is what i asked over and over for time after time untill i was fed up and ready to move on
Friendly Tech who listens to my needs
5/6/17 - Yesterday Cory Nesbitt returned to spread ant killer granules. Hopefully this will take care of the ants that failed to die in the first application.
Cory is such a pleasant and respectful individual. What an asset to your company. His presence makes you feel guilty that you requested a call-back!!!
requires no action on my part
So far I am seeing improvement in the lawn and the specialists have been very nice. My last specialist was Rosemarie Fularon and she was very helpful.
The technicians communicate the service provided and offer explanations to any questions.
Your lawn service rep is a gem. Rosemarie is totally customer service oriented and really tries to work with me to ensure that all my lawn and other plantings are well tended and protected.
Your invoicing is much, much better than that provided by Scotts. It is clearer and easy to read.
I am not sure however, that Trugreen, as a company, is offering me the same level of service as I received from Scotts. I have not had the same person consistently servicing my property and have had to explain over and over what my concerns are. This lack of continuity means that I am not getting a progressive view that my property is improving or having problems, only that this is what it is on the day service is provided.
THIS IS NOT A COMMENT ON THE SERVICE TECHNICIANS, IT IS A COMMENT ON THE TRUGREEN COMPANY OPERATIONS.
helpful in answering questions, knowledge of service personnel
Very efficient.
Show up on time & perform work efficiently.
You keep my lawn looking good & your servicemen are always courteous & hard working
Like the repeatative treatments however I still have a lot of those round thorn like weeds in my lawn. Shouldnt the treatment I am paying for take care of those type of weeds ?
TruGreen is a professional organization. I am very satisfied with the work of your technicians. They are courteous, knowledgeable , and explain what they are doing whenever they come for servicing. Kudos !!!
Lawn is mostly green
Professional/good feedback/courteous/reliable/knowledgeable
Kenneth Lightle #62026 is very dedicated to helping his customers. He took time to educate me about weeds and weed control and how to care for my lawn. He walked the entire lawn with me pointing out spots that needed care and treatment. Thank you for sending such a great Lawn care specialist!
Name removed
Today, Travis, our Lawn Care Specialist, spoke to me about the height our lawn has been cut. He recommended a height for Florida grass. Most helpful as we are getting into the warmer season, where watering is important as is weed control. He said weeds don't like grass heights around 3 to 4 inches. That is great to know.
Well I only use the lawn services and Mickael Murray does an excellent job on servicing my lawn!. He also explains everything to me and writes in detail what he did & plans to do which is super because my other guy never did.
No inconveniences whatsoever
Simeon Gulley was very helpful in explaining today.
The technician is very knowledgeable and recommended the appropriate treatment to help improve the health, quality, and look of my lawn.
my lawn specialist rosemarie a very good person to talk about my lawn problems She explains everything i need to know about my lawn. very good specialist
I just started your service but I like what I see so far
I like when I get the same tech. I like Rosemarie.
personable & well trained people
I like the way your representative represents you. Very concerned about my needs.
Thank you
was very pleased with the thorough job my specialist Mannie Delarosa performed. i like the way he checked out my property before performing his application. i hope i keep him as my spray technician
Prompt, courteous, and so far the lawn is responding as promised.
Your specialist,William Kramer,has done a great job of explaining service and does everything he can to accommodate me as a customer.
Tamario Jones performed the service on my lawn today. It was his first time here. He performed excellent service and gave me a follow-up telephone call later in the day to answer questions that I had about specific aspects of my lawn.