TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.W.J. Your TruGreen Branch
What do you like about our services?

We always receive a phone call the day before when the serviceman is coming the next day. My husband always likes to be here when he comes. Service man is always very courtesy and answers all of my husbands questions.

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.S. Your TruGreen Branch
What do you like about our services?

Always on time and the grass alway looks nice.

Report a concern   June 22, 2017 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Technitian feedback and customer service

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

My technician, Brian Vereen immediately responded to my telephone call stating that something terrible was going on in about 4 locations within my lawn. Brian was here, collected several possible pests, completed my monthly service and then called me later that evening to tell me
the problem was with Cinch bugs.

He further offered to return in two weeks to make sure the pest condition is under control.

Thank you Brian.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

The technicians are friendly and always ready to answer my questio3ns,

Report a concern   June 22, 2017 — Rated 9 out of 10 by B.K. Your TruGreen Branch
What do you like about our services?

Not sure as up until this last treatment my yard was looking very bad but has improved some what will see how it looks in a few more days

Report a concern   June 22, 2017 — Rated 10 out of 10 by G.P.R. Your TruGreen Branch
What do you like about our services?

Very friendly

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Your service reps are professional and friendly. Our shrubs are healthy and grow beautifully.

Report a concern   June 21, 2017 — Rated 9 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

The customer service rep. Was great. Very helpful.

Report a concern   June 21, 2017 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

yard is looking great, keep up the good work.

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.L.B. Your TruGreen Branch
What do you like about our services?

Prompt service at customer service. Good lawn care and care and maintenance of green lawn.

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

He is willing to listen to my issues and is very respectful

Report a concern   June 21, 2017 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

My lawn is continuing to be healthy, free of bugs and weed free thanks to Trugreen.

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.B. Your TruGreen Branch
What do you like about our services?

consistance response to any concerns- u should throw a freeby to reward loyal custemers though

Report a concern   June 20, 2017 — Rated 10 out of 10 by J.S.J. Your TruGreen Branch
What do you like about our services?

U service 2 pieces of property for us with in a very timely manner with very good results. My service Tech. is very cooperative. Have recommend u to a neighbor that has a problem.

Report a concern   June 20, 2017 — Rated 10 out of 10 by A.A. Your TruGreen Branch
What do you like about our services?

Lawn looks awesome. Lush and green! Service is performed by professional and knowledgeable staff at a very competitive price.

Report a concern   June 20, 2017 — Rated 10 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

My lawn looks beautiful. I like my service person, Brandon, Branch# 5674 I like the reminder phone call regarding scheduled service.

Report a concern   June 20, 2017 — Rated 10 out of 10 by R.W. Your TruGreen Branch
What do you like about our services?

Our specialist was Craig Bennett(49226) today. He basically saved your account today. We had just started in May and had a terrible first visit. We were on the verge of calling and canceling your service but after a talk with Craig we will keep you as our lawn service.

Report a concern   June 20, 2017 — Rated 9 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Technician listened to my concerns about weeds and took special action to treat them, with good success. Also, grass is growing and looking much healthier than with service from previous company. Some confusion regarding service day automated notifications that were not accurate after the transition from Scott's seems to be resolved for now. Recent service notifications and days have been reliable.

Report a concern   June 19, 2017 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

They seem to be using the right formula for our lawn and it has improved this season.
They will come out free of charge if a problem comes up between applications.

Report a concern   June 19, 2017 — Rated 9 out of 10 by S.L. Your TruGreen Branch
What do you like about our services?

The follow-up call solved the problem--Carla was very helpful

Report a concern   June 18, 2017 — Rated 9 out of 10 by W.J.Y. Your TruGreen Branch
What do you like about our services?

Come as scheduled, courteous, always check with us for questions, thorough work

Report a concern   June 15, 2017 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

RESPONSE TO MY CONCERNS AND REQUST FOR SERVICES ARE ALWAYS HANDLED PROMPTLY. SERVICE REMINDERS ARE ALSO APPRECIATED AS ARE PRINTED SERVICE DETAILS AT THE TIME OF SERVICE. SERVICE PROVIDERS HAVE A PROFESSIONAL APPEARANCE AT ALL TIMES.

Report a concern   June 15, 2017 — Rated 10 out of 10 by N.G. Your TruGreen Branch
What do you like about our services?

My grass looks good!

Report a concern   June 15, 2017 — Rated 9 out of 10 by R.Z. Your TruGreen Branch
What do you like about our services?

I would like to use this platform to recognise Carla Martin for her outstanding customer service, and has made my experience with your company memorable. After having a sales representative come to my home and inform me, after a number of months as a customer, my lawn was experiencing problems, she has set up an evaluation of my lawn to ensure it is in tip top shape. I also expressed concerns that the up-sale representatives were unpleasant to communicate with, due to relentless sales pressure and rudeness, Carla was able to put me on the do not contact list so I would not have to interact with them any further. Carla had turned my rating from a six to a nine with a 10 minute phone call, and I am satisfied.

Report a concern   June 15, 2017 — Rated 10 out of 10 by N.L. Your TruGreen Branch
What do you like about our services?

Carla is amazing to work with!

Report a concern   June 15, 2017 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

Professional and very helpful

Report a concern   June 15, 2017 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Comprehensive service covering all the aspects of lawn care custom designed for each lawn.

Report a concern   June 15, 2017 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

Quality of product and service

Report a concern   June 15, 2017 — Rated 9 out of 10 by C.T.D. Your TruGreen Branch
What do you like about our services?

Robert Coakley is our tech, which I am very pleased with his professional and courteous manners. He seems to be very knowledgeable of the lawn requirements and needs. Robert does a fine job and represents your company well.


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