- Phone: (904) 268-7001
- Visit Website
Customer Testimonials
On schedule and good follow up.
Larry Smith was great. Went over all my concerns and was a great person to work with
This is my third lawn service company and they have done the best job
timely
That our lawn looks great. I like the call-ahead reminder about a scheduled service.
I like the notes left at the door about what services were provided on that particular day.
It works! Service people are very courteaous and well- trained in being very careful around my property.
Jay Peacock is incredibly professional, personable, prompt, and courteous. On his first visit to our new home, he carefully explained what he had done to treat our trees and shrubs. I look forward to seeing Jay in the future as he helps to make the exterior of our home more beautiful.
Carla Martin Called me to address my concerns and she was very helpful.
Our specialist, Hendrick Neuman, is doing a very good job of taking care of our lawn. He is always polite and interested in whether we have any concerns.
Responsiveness
Variety of services needed by homeowners
Professionalism
Immediate response when called.
You strive for customer satisfaction!
July 27th was my first service visit from TruGreen. Kevin arrived early in the morning and performed all services quickly and efficiently then he spent as much time as I needed with him to answer all of my questions and provide helpful suggestions. I found Kevin to be professional, personable and a wealth of information regarding the different weeds and lawn pests I'm battling. I was quite impressed and am hopeful that this will be the answer to my lawn issues.
You are scheduled and you come. You messages seem generic and not targeted specifically to my lawn.
Timely response and professionalism
Your service reps are helpful and consistent with the he methods they use to conduct their jobs and customer interaction.
Improvement could be with more pro active conversations about potential spots of concern which might arise.
We've used Trugreen for many years and are lawn is beautiful. William Broanax has just fertilized it and treated it for insects and weeds.
Always on time, very professional, great feedback and yard looks great
My lawn looks freest!
Quick, efficient, and not too expensive.
Waiting on 3rd retreat for sod worms.Response was good in getting back with inquiry by Carla Martin
We are very pleased with all of the service we are receiving. The technicians are professional and always make themselves available to answer our questions. James White, in particular, has been very kind to explain to us how to deal with uniqueness of our Florida landscaping. Happy to be with TruGreen!
I was very upset that I was sent a bill thru the mail but I had no service done, not good!!!
Craig Bennett - our service tech - is doing a great job 👍🏻
My name is Pat and I want to provide feedback on my lawn specialist, Jonthan Hills. I have had my service with Trugreen a little over a year (lawn and tree/schrub service). Prior to Trugreen I had a tough time treating sedge since having Trugreen my lawn has very little sedge. I would call in between treatments and Jonthan would gladly show up and treat said sedge areas and explain how difficult it is to get rid of sedge. He has done a great job in making my lawn look so good and not only am I proud of him for doing such a good job with my lawn, I am also proud of the way my lawn looks! Should you reach out to me, I am as stated Pat Last name removed and can be reached at Phone number removed. Good day.
You make our lawn the best in the neighborhood!!!
This rating of "9" applies solely to the trees / shrubs service. For lawn care, we have separately rated the company a "3" and stand by that assessment.
I noted a problem with my lawn. Was called this AM and talked with Carla Martin. She listened and promised to have my lawn evaluated soon. She will check back in 14 days. Good follow up from office
Easy, prompt
Having a direct contact (Carla) at the local office provides reassurance that any situation or problem will be correctly promptly.
TruGreen has and is taking care of some issues that I could not. Also, the technician serving me is knowledgeable, explained what he was doing, and explained about a problem I was having.