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Customer Testimonials
You listen to customer complaints.
Joey does a great job. Also Robert Coakley is excellent
They stand behind their service.
On time. Courtesy of employee. Good job
They are doing a great job. They answer questions and are happy to resolve any problems Always give good advice
I have found that over the 25 years living in this home, that your service is by far the best. My only complaint is having difficulty knowing when the next service will occur. The Technician appointed to us is fantastic.
My yard looks nice. It's serviced each month and I have no issues.
We have rented this property out for many years and never had a problem with your services
Your company offered more than I expected in the way of service, when Brandon McCaffrey suggested I have grass plugs installed and then Donrico Solomon came and did an excellent job with the plugs, spending time explaining the growth process and care to me. Please add a note to Donrico's file that he is a very helpful and knowledgeable technician. I have previously requested the same for Brandon, my regular yard technician. This note is to thank both Brandon and Donrico for their fine work and professionalism.
They seem genuinely interested in making my yard look great and making me a happy customer.
Carla is a very attentive technician. I apologize for the last report. I thought it was for a different property.
The right attitude and excellent customer service of the technician is the first thing that made me happy about getting your services. There is still a process before determining if I will be completely satisfied. My lawn was treated by three different persons and each one has their own way doing treatment. With the most recent technician, I can tell he knows what he is doing but still have to find out if he will be consistent doing a great job.
My yard has completed a 180 since beginning with you, originally as Scott's, about a year ago. My yard has filled in and is a beautiful green.
Technicians are very knowledgeable and pleasant/friendly.
THE TECHNICIAN IS INTERESTED IN OUR LAWN!!!
Very responsive to needs friendly does a thorough job
My service technician, Peter, is very thorough! He is extremely knowledgeable, professional and friendly! Always asks if I have any concerns or questions, and allows me to walk around the yard with him to point out any concerns.
I appreciate that you called about my concerns and resolved them
Thanks
Name removed
Always address my concerns 😀
I would like the receipt to reflect actual square footage of yard. The tips could be better for care, and more detail on services provided. Prices without getting a sales rep could help your business as well.
Professional service always calls before appointments. Courtesy of staff
Was able to talk to the specialist and go over our plan for the yard.
Jonathan Jacobs patiently surveyed the lawn condition and sprayed all corners of the yard yard and paid attention as I walked with him in the back of the yard.
Thank you Jonathan...
Services are timely and responsive tobconcerns
Carl went out of her way to keep me satisfied. Prompt serice when I found issues with lawn. Very happy with follow up
Our assigned representative, Craig Bennett, is always very courteous and professional and takes time to explain the process of what he's doing at each visit. He is highly responsive to our requests and very personable. He is quite thorough in looking over and caring for our lawn and always asks if we have any questions or requests that he can help us with which is much appreciated in a day and age where good customer service is hard to come by!
Our lawn is already doing better and we are looking forward to a fuller, healthier landscape with his help! He even delivered FREE grass plugs to fill in our gaps which was nice.
His customer service is great, my only suggestion is to lower the price. The service is comparable to what other local companies offer, and the yard is not very large, so $600-700 annually doesn't seem very competitive (especially as new customers), and we were not offered any discounts or promos at the time we called in to sign up which was a bit disappointing. Our previous lawn care contractor was priced lower monthly, and offered discounts to customers on autopay and even promotional rates for new customers. That being said, so far the results and quality of what we have received is better than the previous company we had, but we still think the monthly price could be better.
All in all, we would recommend you guys to our family, friends and neighbors. Thank you! :)
Carla handled my issued brilliantly
Efficient, prompt,
My earlier score was due to some TruGreen internal miscommunications, but I wound up as the recipient causing me to contact TruGreen an inordinate number of times. However, my tech Charles came out today to rectify the situation and I'd like to think we're back on track. I received a call from TruGreen's QC Carla Martin today shortly after I submitted my review and we had an amicable talk about the issues that were causing me grief. That showed sincere concern and was most appreciated.
Our yard is looking great and our serviceman is very good at answering any questions.