What our clients think of us!

They did an amazing job of cleaning filthy carpets in my rental. I will definitely use them again.

Every thing. What's not to like ?

More environmentally friendly. Professional people.

When the technicians were brushing in the cleaning fluid near the back sliding glass door they put too much pressure on the rotary brushes and ground off the carpet pile down to the carpet woven mat on a approximately 16" by 3" section. Bad enough that this happened but they made no mention of the problem, which in my mind they couldn't have missed. They didn't mention anything to us and we didn't find it until we had let the carpet dry and were moving furniture back into the room. I First name removed't think there is anything you can do to repair the carpet. We are very disappointed because we are getting the house ready to sell and we thought it would be a good idea to have a professional carpet cleaner do the carpet right. But I would have been better off taking the time to clean the carpet myself.

Inform customers about the drying time on your deep soak cleaning, I was under the impression that this too woud be dry in 4-6 hours and It took about 48 hours for this to dry with a fan.

I liked the prompt service, the guys called to let me know they would be arriving earlier than I expected which was great. The job was done well and your crew was very courteous and professional.

We were told several times that we were the third appointment of the day. Someone finally came late in the afternoon and we were now the fourth appointment. Did not appreciate being bumped for another customer. We could have used the time wasted if we had been given the truth in the first place. The young man that came was very nice and apologetic and we realize it wasn't his fault.

I like that your spot cleaner works so well and that your cleaning representatives are so polite and are so educated about carpet cleaning. Bobby has gone above and beyond working on our carpets and you can tell that he really was working hard and trying to get it clean. Even older stains!

Good customer service

Technician did a great job cleaning our carpets.

I was recommended zerorez by the owners personal assistant. For they have used zerorez at their Las Vegas home on numerous occasions. Luis did his job great.

George was so friendly and professional. He worked quickly and was thorough. He explained what was happening and the best way to clean spots when they happen.
The carpet looks so nice. It is a comfort to know there is no soap residue. I will only use Zerorez from now on. It is clearly superior to anything else.

I like that you don't use soapy chemicals to clean the carpet.

I was impressed with the two guys you sent out on my last cleaning! They did an excellent job!

Prompt, efficient, friendly, thorough

The price and the pet remover

professional and cleans excellent without the harmful chemicals.

Your employee Jarum was the best. He did a perfect job on my tile. Also the person that he was training did a great job. Thank you for their great job.
First name removed

The technician was very courteous and friendly. Got the job done quickly but did quality work. Very impressed with how my old carpets came clean

Excellent service and results. Great technician, very professional.

My questions were answered, spots and dirt disappeared, and everything was cleaned up in a timely manner. Good job!

Carpets stay cleaner, longer.

Our technician Bobby was extremely professioanl throughout the service. He explained the estimate and service he planned to perform,the final cost and job were as he explained. No surprises. He even saved us some money by letting us know that we did not need the pet treatment. That is excellent customer service in my opinion. My carpet looks better than when I moved in. Bobby is deffinately an asset to the company. I would highly recommened Zerorez and Bobby to any one thats has a need for carpet cleaning.

Quick, friendly, honest. Carpet smells and feels great. It did take all day and night to dry completely though.

Fast service. Friendly worker. Carpets look great! I thought it was expensive for the little work done however.

We have been impressed with, and used Zerorez for several years. The work done is of high quality and the workers are professional in their actions. Thank you Zerorez for taking such good care of our carpet cleaning needs.

Courteous, contentious and professional

Excellent

First attempt to have carpets cleaned was very unprofessional and never happened. Zero follow through, didn't call 2 days in advance and then when did show up didn't have the right equipment to do the job. Inconvenienced several people in the process, I said I would never use you, but gave you a second chance. Second time around the appointment staff were nice and helpful, but I was told that I was second in line the morning of August 30, but the cleaner didn't show up until 2pm. Again people waiting for me were put out. Then I get a call from my tenants on August 31 that the carpet was still wet and dirty, that the cleaner only stayed a total of 40 minutes for a five room condo and that they were astounded how filthy the carpets were. You market that carpets are dry in a couple of hours, so false. Now I have to pay for a second carpet cleaner to come out to my place in Pleasant Grove. Awful experience and one in which I will create a yelp account to talk about the bad service. Not to mention I paid $163.00 for this. My name is Name removed and I am not happy about this whole experience. If you were truly interested in customer service, you would refund my money and write me a letter of apology, but that will probably never happen. Now I know why you have "Zero" in your name, quite fitting.

Easy to work with, friendly technicians. The carpet looks nice and dried quickly.