What our clients think of us!

Service. Mason our carpet cleaner was a very nice young man !

I was very impressed with the professionalism and prompt service. The carpet looked new again. I am very pleased with the time your technician spent explaining everything. I will definitely recommend you to others. Thank you.

You guys always do a good job, and your rep was very attentive.

carpets looked worse after they were cleaned than before--and they even came out to redo them. the carpets are only 2 years old, but now they look terrible. zerores has worked for us before, but not these past two times. such a shame :(

Type of product you use to clean carpets, how friendly the people you send out to to the job are.

Luis was very professional and did a great job.

Been using Zerorez for over 10 years, going back to living in California, that basically tell you that I am pleased with the service and product.

It is the best - the only one that works on my carpets. And... the only service I will use and recommend you folks to other often.

People were courteous and worked quickly. I know the products they use are designed to not only clean but protect your carpet. This is my second experience with Zerorez and each time I have been very pleased.

I especially liked Rick--you could tell that he has pride in his job and that he wants you to be happy with his work. Great customer service!!

cleaned my 2 inch long carpet strands. good, careful service.

Scheduling was a nightmare. No one called to inform me when they were coming, so I called myself. Then they called and said they were coming (3 hours early), but I wasn't home and asked them to give me 30 minutes to get there. Then they called back and said they'd be there in 1 1/2 hours, but it ended up being 2 1/2, which was later than they had initially said they'd be there.

I wanted them to clean my vents, but their equipment wasn't working, so they couldn't do that. They had already removed my vent covers and left a few of them off for us to replace ourselves. Which wouldn't be a big deal except they are in the ceiling and will require screwing them back in and my husband just broke his electric screwdriver, so we'll be doing that by hand, should be fun.

The person who did clean the carpets was unprofessional and was talking on his cell phone while cleaning the carpet. My husband overheard one technician say to the other "Have you been spraying?" and the other one said no, but he'd start, which we took to mean they didn't pre-treat our entire 2nd floor.

And they used our water and charged $9 for water disposal? I've NEVER had another company do that.

Great service. efficient cleaning.

No residue

Burned grass

After technician cleaned up his equipment, we realized he forgot to clean the downstairs hallway and had to get him to come back. Otherwise, he did a good job.

I like the idea of Zero Residue, and the technician was very polite and informative. Great experience!

The first time I had zerorez the tech spent almost 2 1/2 hours cleaning my carpets and my carpets were so clean when they left. This time the tech didn't spend very much time he was there maybe 1 hour and about 1/2 hour he spent selling. The first time I had dogs this time i have dogs the cost was outrageous and my house still stinks and its been 2 weeks since they were there. Also I had to clean up a mess 3 days after they cleaned my carpets and when I did the water was black so to me he barely went over the area to leave it that dirty.

The technician who came to clean our carpets was very friendly and knowledgeable.

Professison, friendly and knowledgeable technicians. Clean carpet!

Thorough cleaning, friendly service technician, overall great way to clean carpets!

The technician was knowledgeable, professional & prompt.

It was quick, the tech showed up on time and gave an accurate estimate of how long it would take, and most importantly: IT WORKED!!!!

More accurate scheduling. That is people should not have to commit the whole day waiting for zerorez. Somehow you need to be able to give the customer a time within an hour and one half of when you will show up.

I was not as pleased with the way my Family room carpet cleaned up this time. Bobbie tried very hard to get it clean, but there are still some areas that do not look clean. Also, a picture frame was knocked off the wall accidentally and broken. I discovered the replacement cost will be $69.00. Bobbie felt bad about it, and I don't expect him to have any repercussions because of it. I am far more disappointed in the way the carpet looks. Other areas that were cleaned are satisfactory.

Your worker was on time, did a great job and was very polite.

Every time I use Zerorez I'm more pleased than I was the last time. The technicians are always very friendly and knowledgeable about the service they are providing. I will always use Zerorez for my floors and any other deep cleaning I need done.

I was so discouraged to find grease and dirt stains on my carpet from renters, but my beautiful carpets came totally clean, no more stains after zero fez came and cleaned, I had them steam my bathroom grout too and I was pleased to be reminded that one bathroom actually had white grout !!! I thought it was grey !!!

The end product!!!!! After the carpet had dried, my husband said it felt good under his bare feet. Technicians have always been anxious to please.

I called and got what I thought was a very accurate quote. Since you had serviced my house before I assumed that you had the measurements right etc. I called for a quote and got $329. You then did the work and charged me $510. Some of the extra was for some "Pet Topical Treatments". I'm okay with that, but the base price was way wrong. I called and complained but no one listened. I then asked for a manager to call me back and they said they would but never did.

I did think you did a good job getting the carpets clean.

I'm still open to talking if you want to make this right. Name removed Phone number removed