What our clients think of us!

Punctuality, always ready to accommodate my schedule, efficiency, great costumers service. Overall excellent job!

The Zerorez worker came on time, was clear about what was to be done-including what was and was not to be moved, and most importantly did a great job. Our floors now look better than they did when we first moved here. In addition, everything that was to be moved was put back and secured as if it was new. Clearly, the previous owner did not use Zerorez when they were prepping their house for sale. Needless to say we are very pleased with Zerorez.

Marcel is the best. He has done our house for years and I am so happy he's still with the company after many years. Your cleaning techniques and his service are unmatched and I love his knowledge, friendliness, and the very thorough job he does. I wouldn't use anyone else.

Always excellent communication, on time with friendly polite staff.
The cleanest your rugs /furniture can get!
Love zerorez been using the company for 20yrs!

Our service technician was awesome

The service fellow was a gentleman and easy to work with. He explained everything he was about to do and followed each and every step. He would be hard to beat versus his fellow workers. Thank You.

Great service and excellent employees.

Hi, I had an appointment 2/15 to clean a sofa and area rug which I had the technician take for a deeper cleaning. The sofa didn’t come out that great, it’s white and maybe that’s as good as it can get. I haven’t heard a word about the area rug and when I will get it back? Zerorez is very expensive, the last times I have used them I was very satisfied this time not so much. First name removed Adams

I like that there’s no residue left on our carpets after they’re cleaned.

It was very easy to schedule an appointment with Zerorez. Julio, our service person, was pleasant and professional and did a great job. Carpet is clean and the rooms smell fresh and clean.

They did a great job cleaning our carpets.

I like the service, the results, the advice I get from the guys. I work for a home builder and zerorez is my go to carpet cleaning company for all my community models!

Eddie did a great job and time much pride in his work

Thank you to Zerorez, Alex and Julio. The technician, Julio, arrived in a timely manner and was extremely professional. He really worked hard on the carpeting in a room that was badly stained. He really cleaned the carpet and made it look amazing. Thanks also to Alex who coordinated the scheduling. We will definitely use Zerorez again.

The young man who cleaned my carpet did a great job. He knew what he was doing. It was so dry. I would like to hire him again. I like the fact that there are no chemicals.

I love the professional service of a job well done! I have already recommended you twice and one of my friends has already tried your service!

Very reliable Did a great job
My bedroom rug looks great!
👍

On time, friendly service, carpet looks great

I always know that I will get my carpets clean by Zerorez and will be totally satisfied with the best possible job. Carpets clean, rooms smelling fresh and superior workmanship.

The gentleman who did the work did an extraordinary job of representing your company! He is what made the work excellent!

Service techs are always professional and courteous. Thank you.

You always send out professional and they do a great job . My carpet look very clean without residue from the cleaning product .
Thank you !
First name removed

good services

Grout cleaning left me tile floor with a white powder film that I had to clean off

Worked very hard was extremely pleased

Will was friendly and efficient. Every service member has been professional.

Service tech was very friendly and a hard worker

Quality of service. Carpet very clean.

This review is for their carpet cleaning service only. It was about 5-10 years since our last carpet cleaning--in the busyness of life events, just never got around to it although we did vacuum fairly regularly. We also require shoes to be removed in our house. Recently retired, started to address long neglected household maintenance. I have no pets, but our cream/off white carpet had multiple stains. The carpet is about medium thickness. My wife wanted something environmentally friendly so gave me their ad (from the mail). I researched the other methods as well and read reviews online. I didn't get the sense that any method was better than the other. Due to my neglect and age of carpet (27 years), I wasn't expecting all the stains to come out but if the service got more than 90% out, I felt it would be worth keeping our carpet rather than replacing it. The website has a lot of information to investigate and research what they do, what to expect, and how to prepare for the cleaning. I was able to make the appointment online and their schedule had enough availability that I could have scheduled the cleaning the same week, but chose a date about two weeks out--it takes time to remove furniture, tables, vacuum the carpet space you want cleaned (removing your furniture is an option; the vacuuming prior is necessary). I had three rooms cleaned (their website has definition of what they consider one room based on area square footage) + stairs-it was a package on their website. I did get the protectant as well. Their website kicked out an estimate and it matched what I paid. There is a two hour window for scheduling. The technician came at the beginning of that two hour window (I signed up for the first two hour block). He was prompt, courteous, and welcomed questions. He confirmed the service I ordered and went to work. He ran hoses from his van so your front door must be kept open during the entire service (it was a cold day so perhaps doing it during the warmer months may be more ideal). He started with the room furthest away from the van and then worked toward the front door. After the entire service is complete, he asked me to inspect his work. I was pleasantly surprised and impressed with the results. All the stains were out (if I had to put a # on it, I'd say 95-99% of all stains/discolorations were removed). I didn't have any areas that needed recleaning or re-treatment. After my approval with the work, he applied the protectant. I was instructed to minimize walking on the cleaned areas. It would take about 8 hours to fully dry. We were given plastic booties to use if we needed to walk on the cleaned areas during the drying period. The weather was about 40s to 60s the days after the service. 8 hours after the service, the carpet surface felt dry, but still felt slightly damp on deep probing. It took 3 days to satisfy me that it was completely dry. Overall, the service exceeded my expectations. I took about 2.5 hours. My only critique would be that the technician cleaned the top step. So, there is a small 1 x 4 foot rectangle of clean carpet contrasted with my unclean carpet on the 2nd floor. It's a minor thing to me as I am planning to get the 2nd floor cleaned, but it would probably have been better to clean up to the step just below the top one.

Great communication, great customer service, great service! Highly recommend